In the new media environment, where the dissemination of disinformation,
propaganda or hate speech is growing exponentially, public service
media, as an independent source of reliable information and unbiased commentary,
are well placed to counteract the phenomenon of information disorder.
Member States should guarantee their editorial independence, as
well as sufficient and stable funding, to ensure quality journalism deserving
the trust of the public.
Public service media should resolutely engage in countering
disinformation and propaganda by developing educational programs
for the general public and encouraging a critical approach to information
and sources. They should engage with social media platforms, legacy
media, policy-makers and other actors in a joint action against
Member States should support research on information disorder
to better understand its impact on the public, as well as multi-stakeholder
collaborations aiming to develop new tools for user-generated content
fact-checking and artificial intelligence driven fact-checking.
As for internet intermediaries, they should co-operate with
public and private European news outlets to improve the visibility
of reliable trustworthy news and facilitate users’ access to it,
as well as with civil society and organisations specialising in
the verification of content to ensure accuracy of all information
on the platforms.