1. Introduction
1. From bribery to corruption, fraud to human rights
violations, whistle-blowers have helped us in the fight against
impunity by disclosing wrongdoings in both the public and private
sector. Protecting individuals who contribute to public debate by
disclosing information helps improve democratic accountability,
governance and the protection of human rights. The Parliamentary
Assembly has previously encouraged States to develop legal frameworks
and implement proper channels to receive and follow up disclosures
by whistle-blowers, strengthen protection against retaliation for
individuals who make public interest disclosures and foster an environment
where individuals feel less threatened when disclosing wrongdoings.
2. The disclosures made by Edward Snowden have once again demonstrated
the importance of whistle-blowing, by shedding light on abuses by
the intelligence sector, which has so far been de facto excluded from whistle-blower
protection measures. The documents leaked with the help of Mr Snowden
have revealed that States can intercept communications and access
personal data in virtually any form, from anyone, at any time and
in any place. The revelations have sparked a global debate on the
use of technology affecting people’s privacy, a practice many had
worried about but were unable to denounce, due to lack of evidence,
in view of the pervasive secrecy surrounding the activities of intelligence
agencies.
3. On 6 November 2013, the Committee on Legal Affairs and Human
Rights appointed me as rapporteur for two interrelated subjects,
namely: “Massive eavesdropping”
and “Additional Protocol to the
European Convention on Human Rights on Protection of whistle-blowers”.
After a first round of discussions
on 6 November 2013, the committee decided, at its meeting on 27
January 2014, on the basis of my introductory memorandum,
to change the title of the
future report from “Additional Protocol to the European Convention on
Human Rights on the protection of whistle-blowers” to “Improving
the protection of whistle-blowers”, and to invite Mr Snowden and
Ms Anna Myers, co-ordinator of the “Whistleblowing International
Network” (WIN), to an exchange of views with the committee. Unfortunately,
as for the hearing on “Mass Surveillance” in April 2014, it was
not possible to receive the necessary assurances which would have
allowed Mr Snowden to come safely to Strasbourg and to freely travel
to a country of his choosing after the hearing. The committee therefore had
to content itself with hearing Mr Snowden, during its meeting on
24 June 2014, via a live video link from his temporary place of
asylum in Moscow.
I should like to thank Mr Snowden
for his readiness to address the committee and to answer questions
“live”, despite possible legal risks. I have described the disclosures
and their consequences in some detail in the report on “Mass surveillance”,
which the committee adopted unanimously at its meeting on 26 January
2015.
On 29 January
2015, the committee also had an exchange of views with Ms Maria
Bamieh, a British prosecutor with the European Union Rule of Law
Mission in Kosovo*
(EULEX), who
had blown the whistle on alleged corruption within EULEX itself,
and heard a statement from prison by Central Intelligence Agency
(CIA) whistle-blower John Kiriakou, presented via live video link
by his lawyer, Jesselyn Radack, herself a whistle-blower who had
worked in the United States Department of Justice.
4. More so than in other whistle-blowing cases, different and
sometimes contradictory interests come to bear when disclosures
involve national intelligence information. The whistle-blower’s
freedom of expression and the people’s freedom of information clashes
with the intelligence agent’s duty to protect secret information; transparency
and democratic accountability clash with the need for secrecy for
intelligence operations to be effective. Yet, the legitimate need
for secrecy and confidentiality should not be abused as a cloak
to conceal human rights violations committed by government agents.
Even after legal limits are placed on surveillance and reasonably
effective parliamentary or judicial oversight mechanisms are set
up to ensure that intelligence agencies are accountable to the public,
which is not yet the case in most countries, whistle-blowing – the
“sword of Damocles” of protected disclosures of violations – is
an important tool for ensuring that legal limits for surveillance
are in fact respected.
5. As pointed out in my previous report on whistle-blower protection,
adopted by the Assembly in January 2010, most member States of the
Council of Europe had at that time no effective legislative framework
for protecting bona fide whistle-blowers who disclose serious violations
of human rights or corruption, let alone a generally accepted statutory
definition of who qualifies as a “whistle-blower”. Many countries
still lacked awareness of the very concept of “whistle-blowing”,
not to be confounded with notions such as “snitching”, which have
a strong pejorative undertone especially in countries that have
endured periods of totalitarian or authoritarian rule; nor should
the solution be seen only with respect to strengthening “witness
protection”, which necessarily involves the criminal justice system.
6. A certain amount of progress can be observed since 2010, for
which the Assembly’s earlier resolution surely deserves some credit.
According to a study published by Transparency International in
2013 limited to the member States of the European Union, four EU
countries (Luxembourg, Romania, Slovenia, and the United Kingdom)
had legal frameworks for whistle-blower protection deemed “advanced”,
while of the other 23 EU States,
16
had partial legal protection for employees who report wrongdoings
and the remaining seven had very limited or no legal frameworks.
However, even of those legal
frameworks deemed “advanced”, not all such laws cover individuals
working in both the public and private sectors.
7. The “G20 Compendium of Best Practices and Guiding Principles
for Legislation on the Protection of Whistleblowers”
prepared by the Organisation for
Economic Co-operation and Development (OECD) and “supported” by
the G20 at its summit in Cannes in November 2011 as part of the
G20 anti-corruption action plan, advocates six guiding principles
for the creation and review of a legal framework for whistle-blower protection.
States must ensure that the legislation:
- puts in place a clear and effective institutional framework
to protect employees from any disciplinary action or other forms
of discrimination when they disclose in good faith and on reasonable
grounds certain suspected acts of wrongdoing or corruption to competent
authorities;
- lays down a clear definition of the scope of protected
disclosures and of the persons afforded protection under the law;
- ensures that the protection afforded to whistle-blowers
is robust and comprehensive;
- clearly defines the procedures and prescribed channels
for facilitating the reporting of suspected acts of corruption,
and encourages the use of protective and easily accessible whistle-blowing
channels;
- ensures that effective protection mechanisms are in place,
including by entrusting a specific body that is accountable and
empowered to receive and investigate complaints of retaliation and/or
improper investigation, and by providing a full range of remedies;
- that the implementation of whistle-blower protection legislation
is supported by awareness-raising, communication, training and periodic
evaluation of the effectiveness of the framework of protection.
8. The present report will first examine the Council of Europe’s
acquis in the field of whistle-blower protection, including previous
work of the Assembly, the case law of the European Court of Human
Rights (“the Court”), and the recent recommendation of the Committee
of Ministers. In presenting the Committee of Ministers recommendation,
I will suggest some additional measures States should consider in
light of recent developments to improve the protection of whistle-blowers,
regardless of the sector of activity in which they work or the public
or private status of their employers. Before drawing some conclusions,
I will take a closer look at the situation of whistle-blowers who
work in the national security sector, with special attention given
to the case of Edward Snowden.
2. The Council
of Europe’s acquis: promoting human rights and encouraging public
debate through whistle-blower protection
2.1. The Parliamentary
Assembly’s previous work
9. The Council of Europe has consistently and continuously
welcomed contributions by whistle-blowers to public debates on human
rights issues when their disclosures were the last resort to fight
impunity for corruption and other serious human rights violations.
10. My previous report on the “Protection of whistle-blowers”
(
Resolution 1729 (2010) and
Recommendation 1916
(2010)) helped establish the groundwork. The Assembly recognised
whistle-blowing as a way of stopping wrongdoing that places people
at risk, an opportunity to strengthen accountability and a tool
to bolster the fight against corruption and mismanagement in both
the public and private sectors. The resolution explicitly stated that
whistle-blower legislation should cover members of the armed forces
and special services. The review of the meagre whistle-blower protection
at that time in different States led to the conclusion that substantial
efforts were warranted in creating, improving, and enforcing whistle-blower
protection, with certain guiding principles for States to bear in
mind.
11. The Assembly recommended
inter
alia that:
- legislation
should provide effective protection for bona fide whistle-blowers,
who use existing internal whistle-blowing channels, from any form
of retaliation;
- where internal channels either do not exist or do not
function properly or could not reasonably be expected to do so,
external whistle-blowing (including through the media) should likewise
be protected;
- any whistle-blower should be considered as acting in good
faith, as long as he or she had reasonable grounds to believe that
the information disclosed was true, even if it later turns out that
this was not the case, and he or she had no unlawful or unethical
ulterior motive;
- States should ensure that a proper enforcement mechanism
exists to investigate the disclosures and seek corrective action;
- the Council of Europe should set a good example by establishing
its own whistle-blowing mechanism within the Organisation.
12. The Assembly subsequently adopted several other resolutions
and recommendations referring to whistle-blowing as an effective
means of enhancing, inter alia,
government transparency, the respect for human rights and good governance.
13. In
Resolution 1838
(2011) “Abuse of State secrecy and national security: obstacles
to parliamentary and judicial scrutiny of human rights violations”
(rapporteur: Mr Dick Marty, Switzerland, ALDE), the Assembly affirmed
the need for proper judicial and parliamentary scrutiny of a government
and its agents in order to maintain the rule of law and democracy,
especially for secret services. The Assembly pointed out that information
concerning the responsibility of State agents who have committed
serious human rights violations (for example murder, enforced disappearance,
torture, abduction) should not be protected as legitimate State secrets.
The report examined in some detail the different judicial and parliamentary
investigations carried out by Council of Europe member States following
the disclosures of serious human rights violations committed by the
CIA in collusion with the services of several European States in
earlier reports of the Parliamentary Assembly on CIA secret prisons
and “renditions”.
The
Assembly noted the non-existence or gross inadequacy of many member
States’ parliamentary or judicial supervision of their security
and intelligence services. It therefore called for adequate protection
for journalists and their sources
and
for whistle-blowers,
as
an additional method of oversight to help detect and deter human
rights violations committed by members of secret services.
14. In
Resolution 1954
(2013) on national security and access to information (rapporteur:
Mr Arcadio Díaz Tejera, Spain, SOC), the Assembly emphasised the
need for robust oversight over the activities of secret services,
the protection of bona fide disclosures of wrongdoings by “whistle-blowers”
and the availability of a “public interest override” as a safeguard
against overly broad “national security” exceptions from the general rule
of free accessibility of all information held by public authorities.
This report addressed problems arising from information showing
that State agents had committed serious human rights violations
such as murder, enforced disappearance, torture or abduction, but
were shielded from accountability because their actions were considered
as “State secrets”. The Assembly expressed its support for the “Global
Principles on National Security and the Right to Information” (also
known as the “Tshwane Principles”),
which include useful language on
whistle-blower protection in the context of national security, and
in particular the need for a strong public interest defence. The
“Tshwane Principles”, which were endorsed by the Assembly in 2013,
had in turn picked up the Assembly’s earlier statement from the
2011 report by Dick Marty (
Resolution
1838 (2011), see above), which asserts that information concerning
the responsibility of State agents who have committed human rights
violations should not enjoy protection as a legitimate State secret.
2.2. The case law of
the European Court of Human Rights
15. The European Court of Human Rights has also developed
principles for protecting freedom of expression in the context of
whistle-blower cases, including cases concerning civil servants
and even employees of a national intelligence service. New applications
brought before the Court against mass surveillance programmes that
were disclosed through the Snowden files are still pending,
but earlier judgments provide
good starting points to distil key principles on how to balance
freedom of expression and information, especially when denouncing
misconduct, including unlawful actions and human rights violations, and
the duty to maintain national security-related information secret.
16. Article 10 of the European Convention on Human Rights protects
freedom of expression, which includes the “freedom to receive and
impart information and ideas without interference by public authority”.
In its second paragraph, Article 10 subjects the exercise of these
freedoms “to such formalities, conditions, restrictions or penalties
as are prescribed by law and are necessary in a democratic society,
in the interests of national security, territorial integrity or
public safety, for the prevention of disorder or crime, for the
protection of health or morals, for the protection of the reputation
or rights of others, for preventing the disclosure of information received
in confidence, or for maintaining the authority and impartiality
of the judiciary”.
17. In
Guja v. Moldova,
the
European Court of Human Rights applied a balancing test to assess
whether the State’s interference with the freedom of expression
of the applicant (a whistle-blower) was in accordance with Article
10.2 of the European Convention on Human Rights and ultimately found
a violation. In this case, the applicant sent two letters that were
not marked as confidential to the
Jurnal
de Chişinău, which published the communications to show
that public officials were putting pressure on law-enforcement bodies.
One letter was a note written by the Deputy Speaker of Parliament,
Mr Mişin, to the Prosecutor General’s Office and the second by the
Deputy Minister in the Ministry of Interior, Mr A. Uraschi, to a
Deputy Prosecutor General in order to exert pressure concerning
the handling by the prosecution of criminal proceedings against
four police officers, one of whom was accused of,
inter alia, ill-treatment and unlawful
detention. The applicant and another prosecutor who was suspected
of having furnished the letters to the applicant were dismissed,
with the dismissal notice stating that the letters disclosed to
the newspaper were secret and that he had failed to consult his
superiors prior to disclosing them.
18. The Court found a violation of Article 10. It first determined
that “Article 10 was applicable in the present case, irrespective
of the fact that he [the applicant] was not the author of the articles
that had been sent to the newspaper” since “the protection of Article
10 extends to the workplace in general and to public servants in particular”
as previously stated in cases against Germany, Liechtenstein, the
United Kingdom and Spain.
Although
it acknowledged the existence of the civil servants’ duty of loyalty,
reserve and discretion to their employer, the Court found that:
“the signalling by a civil servant
or an employee in the public sector of illegal conduct or wrongdoing
in the workplace should, in certain circumstances, enjoy protection.
This may be called for where the employee or civil servant concerned
is the only person, or part of a small category of persons, aware
of what is happening at work and is thus best placed to act in the
public interest by alerting the employer or the public at large”.
19. The Court thus endorsed the position that disclosures in the
public domain should serve as a last resort, once the civil servant
has consulted a “superior or other competent authority or body.
It is only where this is clearly impracticable that the information
could, as a last resort, be disclosed to the public”.
20. Using a balancing test that incorporates different factors,
the Court reached the conclusion that the government’s interference
with the applicant’s freedom of expression was not proportionate
to the interests sought to be protected by the government. First,
it assessed whether the applicant had alternative channels for the
disclosure, which he did not since there was no legislation or internal
regulation in the Republic of Moldova for reporting irregularities
by employees. Second, it assessed the nature of the public interest
at stake with the disclosed information, which the Court found to
weigh in the applicant’s favour, since the practice of interference
by politicians with criminal justice was a widely covered subject
that the President of the Republic of Moldova himself had campaigned
against in order to strengthen judicial independence. As it made
this conclusion, the Court also noted that “[t]he interest which
the public may have in particular information can sometimes be so
strong as to override even a legally imposed duty of confidence”.
21. Third, the Court assessed the authenticity of the disclosed
information, which was established. Fourth, it balanced the damages,
if any, suffered by the public authority as a result of the disclosure
and whether they outweighed the interests promoted by the disclosure.
Although the letters to the Prosecutor General’s Office were found
to have had strong negative effects on public confidence in the
independence of the institution, the Court considered the public
interest of having information about undue pressure and wrongdoing
on the judiciary to be extremely important in a democratic society,
since “open discussion of topics of public concern is essential
to democracy, and regard must be had to the great importance of
not discouraging members of the public from voicing their opinions
on such matters”.
22. Fifth, the Court assessed the applicant’s motivations for
the disclosure and noted that he had acted in good faith. Sixth
and last, the Court weighed the severity of the sanction against
other factors, concluding that applying the heaviest sanction possible
on the applicant would seriously discourage other employees from reporting
any misconduct.
23. Similarly in
Heinisch v. Germany,
the European
Court of Human Rights affirmed that “the public interest in being
informed about the quality of public services outweighs the interests
of protecting the reputation of any organisation”.
24. Ms Heinisch became a whistle-blower when she disclosed information
about the alleged deficiencies in the care provided by the public
health institution where she worked as a nurse. Her employment contract
was subsequently terminated, which the Court found was an interference
with the applicant’s freedom of expression guaranteed under Article
10. The clause’s second section defines cases in which the State
may interfere with an individual’s exercise of freedom of expression:
first, the restrictions or conditions must be “prescribed by law”,
and second, they must be “necessary in a democratic society” for
the reasons listed in the provision. The Court found in the Heinisch
case that while the termination of an employment relationship without
notice was indeed “prescribed by law”, the information that the
applicant disclosed in good faith was “undeniably of public interest”
and
of seeming authenticity. The Court found that she had made sufficient
internal complaints prior to making a criminal complaint. The Court’s
position reflects the Council of Europe’s longstanding support for transparency,
freedom of expression and information, government accountability
and the fight against corruption.
25. In
Sosinowska v. Poland,
another case concerning
the health sector,
the applicant, a specialist working
in a hospital, was dismissed from her job for “expressing negative
opinions about the head physician’s qualifications”, thereby breaching
the “principle of professional solidarity”. The Court found that
the applicant was “penalised essentially for the fact that she had
expressed concerns, to persons working in the ward, to the hospital’s
authorities and to the regional consultant, about the quality of
the medical care given to patients on her superior’s orders”. The
applicant’s comments concerned issues of “public interest”
and were therefore covered by her freedom
of speech guaranteed by Article 10 and should not have given rise
to disciplinary sanctions.
26. In
Bucur and Toma v. Romania, the first applicant,
who worked for the Romanian Intelligence Service, disclosed by way
of holding a press conference that the this service had unlawfully
tapped the phones of a large number of journalists, politicians
and businessmen. An opposition member of the parliamentary committee
tasked with supervising the Romanian Intelligence Service, whom
the applicant had first contacted, advised him to go public straightaway
because the committee, dominated by the ruling party, would not
take any action anyway. The applicant was found guilty of the crime
of breach of official secrecy. The European Court of Human Rights
found that the conviction breached the applicant’s right to freedom
of expression (Article 10 of the European Convention on Human Rights)
as the prosecution was not “necessary in a democratic society”.
The Court stressed the fact that at the time of the disclosure,
the new laws providing a legal framework for whistle-blowing had
not yet been adopted and that the applicant had no other effective means
of imparting the information on the abuses. It also stressed the
high public interest value of the information imparted, which related
to abuses committed by high-ranking officials and affected the democratic foundations
of the State. The Court also found a violation of the other applicants’
(who were victims of the unlawful surveillance) privacy rights (Article
8 of the Convention).
27. The latest in the series of judgments strengthening the protection
of whistle-blowers is the case of
Matúz v.
Hungary. The
Court unanimously found a violation of Article 10 after the Hungarian
courts upheld the dismissal of a whistle-blowing journalist employed
by the Hungarian State television company. The applicant had, in
breach of the confidentiality clause in his employment contract,
published a book criticising his employer for alleged censorship
by a director of the company.
28. The Court found that the dismissal was prompted only by the
publication of his book, without taking into account the journalist’s
professional ability, and thus constituted an interference with
the exercise of his freedom of expression. That interference had
not been “necessary in a democratic society”, because the applicant’s
conduct had been in the public interest, namely to draw public attention
to censorship within the State television. The Court took into account
that the applicant had acted in good faith, and the book was published
only after the applicant had unsuccessfully tried to complain about
the alleged censorship to his employer. It also noted that the domestic
courts had found against the applicant solely on the ground that publication
of the book breached his contractual obligations, without considering
his argument that he was exercising his freedom of expression in
the public interest.
2.3. Committee of Ministers
Recommendation CM/Rec(2014)7
29. In response to the Assembly’s 2010 report on the
protection of whistle-blowers, the Committee of Ministers issued
Recommendation
CM/Rec(2014)7 on the protection of whistleblowers. The recommendation
largely reflects the Assembly’s position expressed in
Resolution 1729 (20
10) and
Recommendation
1916 (2010). The Committee of Ministers recognised, in particular,
the need for States to enact comprehensive whistle-blower legislation
to encourage and protect bona fide warnings against various violations
of the law, including violations of human rights. It rightly advised
States to adopt a “comprehensive and coherent approach to facilitating
public interest reporting and disclosures”.
Multiple provisions
scattered over different areas of law may prevent potential whistle-blowers
from having a clear understanding of the legal provisions that apply in
particular cases.
2.3.1. Personal and material
scope
30. In recommending States to enact legislation that
provides a clear definition of the scope of protected disclosures
and of the persons afforded protection under the law, the Committee
of Ministers’ recommendation is more thorough than the Assembly’s
resolution in defining the personal scope of whistle-blower protection.
It covers individuals who already have a “work-based relationship”,
as well as those who have acquired information concerning a threat
or harm to the public interest “during the recruitment process or
other pre-contractual negotiation stage” (paragraphs 3-4).
31. Nevertheless, the Committee of Ministers has carved out too
wide an exception for the intelligence sector. Paragraph 5 of the
Committee of Ministers recommendation allows for “special schemes
or rules, including modified rights and obligations” to apply for
information “relating to national security, defence, intelligence,
public order or international relations of the State”. But nowhere
in the recommendation is “national security” defined. In light of
the Snowden disclosures, a more specific framework for national
security-related disclosures should be elaborated. Safeguards are
needed in order to avoid intelligence agencies covering up serious
human rights violations by improperly classifying all related information
as matters of “national security”.
32. In view of the “Tshwane Principles” supported by the Assembly
in its
Resolution 1954
(2013),
States should clearly define
in their laws the narrow categories of information that may be withheld
on national security grounds (Principle 3.
c).
Tshwane Principle 37 lists categories of wrongdoings that are typically
of high interest to the public and that public servants should be
allowed to disclose without fear of retaliation. Wrongdoings that qualify
for “protected disclosures”, include criminal offences, violations
of human rights and international humanitarian law, corruption,
dangers to public health and safety, dangers to the environment,
abuse of public office, miscarriages of justice, mismanagement or
waste of resources, retaliation for disclosing any of the mentioned
categories of wrongdoing, and deliberate concealment of any matter
falling into one of the mentioned categories.
33. Tshwane Principle 10 lists several categories of information
that are of especially high public interest and that should therefore
even be published proactively and never withheld. They include information
relating to gross violations of international human rights and humanitarian
law, systematic and widespread violations of the rights to personal
liberty and security and other ill-treatment. Notably, Principle
10.E.1 specifies that “[t]he overall legal framework concerning
surveillance of all kinds, as well as the procedures to be followed
for authorizing surveillance, selecting targets of surveillance,
and using, sharing, storing, and destroying intercepted material,
should be accessible to the public”.
34. Most importantly, the Tshwane Principles (Principle 43) require
the availability of a “public interest defence” for public personnel,
even when public personnel is subject to criminal or civil proceedings
relating to their having made a disclosure not otherwise protected
under these Principles, if the public interest in the disclosure
of the information in question outweighs the public interest in
non-disclosure.
35. States should therefore not make blanket rules or exceptions
based merely on the sector of activity to which the whistle-blower
belongs. Employees of intelligence agencies or relevant private
contractors, just like other government or private sector employees,
may come across serious wrongdoings in a work-related context. The
sensitivity of the information and potential harm caused by the
disclosure should be taken into account when deciding whether the
public interest in disclosure outweighs the risk of harm, but the
confidential nature of the information as such should not preclude
a protected disclosure from the outset. Otherwise, governments could
avoid any form of public scrutiny by overclassifying information.
2.3.2. Channels for and
responses given to reports and disclosures
36. The Committee of Ministers incorporated the Assembly’s
main suggestions as to proper channels through which whistle-blowers
can report and disclose information of unlawful acts, both in the
public and private sectors. The Committee of Ministers listed different
channels that whistle-blowers can use, including reports within
an organisation or enterprise, reports to relevant public regulatory
bodies, law-enforcement and supervisory bodies, and disclosures
to the public. An additional contribution that the Committee of
Ministers included in its recommendation was that whistle-blowers
be “informed, by the person to whom the report was made, of the
action taken in response to the report”. It is well-known that whistle-blowers
are primarily motivated by their desire to see misbehaviour stopped.
Internal reporting channels are of no use if no effective investigation
is made and no appropriate response is given to address the alleged
misconduct. This provision therefore deserves to be especially welcomed.
37. But there is room for improvement. First, individuals or bodies
processing such reports should be truly independent and empowered
to act on the information provided by whistle-blowers. As explained
in Tshwane Principle 39, oversight bodies should be “institutionally
and operationally independent from the security sector and other
authorities from which disclosures may be made, including the executive
branch”. It would be of no benefit to have internal reporting channels
if their role was to simply dissuade potential whistle-blowers from coming
forward. On the contrary, boards under the authority of the body
implicated by accusations of wrongdoing would use this internal
process to identify and persecute whistle-blowers before they even
have a chance to report wrongdoing in an effective way.
38. Second, these bodies should have the actual ability to respond
to and act upon whistle-blowers’ reports. States should hence consider
incorporating Tshwane Principle 39.B.3, which stipulates that “[t]he
law should guarantee that independent oversight bodies have access
to all relevant information and afford them the necessary investigatory
powers to ensure this access. Such powers should include subpoena
powers and the power to require that testimony is given under oath
or affirmation”. This Principle aptly translates the goals of paragraphs
19 and 20 of the Committee of Ministers’ recommendation that reports
by whistle-blowers reports should be promptly investigated and the
whistle-blower informed about the progress made.
2.3.3. Confidentiality
39. The Committee of Ministers’ recommendation, in paragraph
18, correctly reflects the Assembly’s suggestion regarding the need
to protect the identity of the whistle-blower, unless he or she
consents to disclosure or disclosure is needed in order to avert
imminent or serious threats to the public interest.
2.3.4. Protection from
retaliation
40. Protecting whistle-blowers from retaliation not only
encourages more individuals to come forward with information on
serious human rights violations and other misconduct, but also protects
their right to an effective remedy as provided by Article 13 of
the European Convention on Human Rights. This article provides that “[e]veryone
whose rights and freedoms as set forth in this Convention are violated
shall have an effective remedy before a national authority notwithstanding
that the violation has been committed by persons acting in an official
capacity”.
41. Protection against retaliation for making disclosures of information
showing wrongdoing is also recommended in the Tshwane Principles
(Principle 41). This includes protection from criminal as well as
civil proceedings for the disclosure of classified or otherwise
confidential information.
42. Overall, the Committee of Ministers followed the Assembly’s
suggestions for the defence of whistle-blowers against retaliation.
The Committee of Ministers recommendation lists different forms
of retaliation, such as “dismissal, suspension, demotion, loss of
promotion opportunities, punitive transfers and reductions in or
deductions of wages, harassment or other punitive or discriminatory
treatment”, which is broad enough to cover all types of possible
retaliation.
43. I also support the Committee of Ministers’ recommendations
in paragraphs 11 and 22. Paragraph 11 establishes that “[a]n employer
should not be able to rely on a person’s legal or contractual obligations
in order to prevent that person from making a public interest report
or disclosure or to penalise him or her for having done so”.
44. Paragraph 22 postulates that whistle-blower protection should
not be lost “solely on the basis that the individual making the
report or disclosure was mistaken as to its import or that the perceived
threat to the public interest has not materialised, provided he
or she had reasonable grounds to believe in its accuracy”.
45. Such a position is in accordance with the Tshwane Principles,
which guarantee protection from retaliation for a whistle-blower
who had “reasonable grounds to believe that the information disclosed
tends to show wrongdoing” that falls within one of the protected
disclosures listed in Principle 37 and follows the proper (internal
or external) reporting process.
46. The Committee of Ministers did not recommend that States create
a downside risk for those committing acts of retaliation by exposing
them to counter-claims from the victimised whistle-blower. I consider
that such a downside risk could be effective in discouraging retaliatory
actions.
47. In line with Tshwane Principle 41.D, the Committee of Ministers
recommended that the employer shall bear the burden of proof as
to whether a detriment suffered by the whistle-blower after the
disclosure was motivated by retaliation, but it did not specify
what level of proof is requisite for doing so. Paragraph 6.3 of Assembly
Resolution 1729 (2010) is more specific in calling for the employer to be required
to show “beyond reasonable doubt” that any measures taken to the
detriment of a whistle-blower were motivated by reasons other than
the action of whistle-blowing, in other words unrelated to the disclosure.
48. The Committee of Ministers’ recommendation should in my view
have been more specific about the circumstances in which whistle-blowers
can resort to external disclosures to report wrongdoing and about
the level of protection they have when doing so. While the Committee
of Ministers calls for measures to implement internal reporting
channels and measures to protect whistle-blowers, it does not specify
when and under which conditions a whistle-blower can forego internal
channels and proceed with external avenues, by disclosing information
for instance to the media. The recommendation mentions in paragraph
24 that “[w]here an employer has put in place an internal reporting
system, and the whistle-blower has made a disclosure to the public
without resorting to the system, this may be taken into consideration
when deciding on the remedies or level of protection to afford to
the whistle-blower”.
49. But what if the whistle-blower could not reasonably be expected
to resort to those internal channels because they were not functional
or because they could not reasonably be expected to be a viable
option for the whistle-blower for other reasons, for example because
previous whistle-blowers who resorted to these channels suffered
from retaliation or did not manage to get their concerns properly
addressed?
50. In paragraph 23, the Committee of Ministers recommendation
advises that “whistle-blowers should be entitled to raise, in appropriate
civil, criminal or administrative proceedings, the fact that the
report or disclosure was made in accordance with the national framework”.
51. This assumes and relies on the fact that the country concerned
actually has a national framework for whistle-blowing in place.
In addition, as mentioned before, the recommendation does not specify
when States should deem it proper for whistle-blowers to resort
to external channels. In fact, it only mentions in paragraph 17
that “[a]s a general rule, internal reporting and reporting to relevant
public regulatory bodies, law enforcement agencies and supervisory
bodies should be encouraged”, leaving out external reporting channels. We
can, however, foresee cases in which an internal reporting framework
cannot be expected to work, because the body mandated to receive
such reports lacks independence or includes individuals who may
be in a conflict of interest situation.
52. I would refer to the Tshwane Principles for guidance on strengthening
the legal framework for the (still exceptional) protection of public
disclosures. The law should clearly define the conditions under
which such protection is granted.
53. Principle 40 holds that the law should protect disclosures
to the public if they meet certain conditions, namely one or more
of four alternative criteria: previous unsuccessful internal disclosure;
risk of concealment of the wrongdoing in case of an internal disclosure;
non-existence of an internal disclosure mechanism; or imminent risk
to life, health or safety of persons which can only be avoided by
immediate external disclosure. In addition, there are two cumulative
conditions, namely that the person making the disclosure only disclosed the
amount of information that was reasonably necessary to bring to
light the wrongdoing, and the person making the disclosure reasonably
believed that the public interest in having the information revealed outweighed
any harm to the public interest that would result from disclosure.
54. Especially since solid legal frameworks are not yet in place
for whistle-blower protection in many Council of Europe member States,
and since we have yet to see whether internal reporting mechanisms
or oversight boards that have been or will be implemented are truly
independent, a clear definition of the exceptional conditions under
which whistle-blowers can resort to public channels seems essential
in enhancing whistle-blower protection measures.
55. Finally, I would like to reiterate the point made by our expert,
Ms Myers, at the hearing before the committee in June 2014.
Instead of debating whether any one
individual whistle-blower is a traitor or a saint, the focus should
be on whether the information delivered was properly assessed and
investigated by those who received it, and whether those responsible
for any harm or damage caused were properly held to account. In
order to do so, it is primordial for States to ensure the existence
of truly independent oversight bodies that receive and investigate
protected disclosures and follow up whistle-blowers’ reports in
an appropriate manner while ensuring their protection.
2.3.5. Advice, awareness
and assessment
56. I welcome two points included in the Committee of
Ministers’ recommendation in addition to the proposals the Assembly
conveyed through
Resolution
1729 (2010). First, paragraph 28 of the Committee of Ministers’
recommendation calls for “making access to information and confidential
advice free of charge for individuals contemplating making a public
interest report or disclosure”.
57. In addition, I fully support the suggestion that national
authorities undertake periodic assessments of the effectiveness
of their respective national framework for whistle-blower protection
(paragraph 29 of the Committee of Ministers’ recommendation). States
can clearly benefit from such assessments, which should take into
account existing guidelines and best practices, such as the G20
Compendium of Best Practices and Guiding principles for Legislation
on the Protection of Whistleblowers and the Tshwane Principles.
58. Finally, I also agree with the Committee of Ministers’ recommendation
(in paragraph 27) that national frameworks for whistle-blower protection
be “promoted widely in order to develop positive attitudes amongst the
public and professions and to facilitate the disclosure of information
in cases where the public interest is at stake”. As mentioned in
paragraph 8 of Assembly
Resolution
1729 (2010), non-governmental organisations (NGOs) can play a useful
complementary role in fostering an environment that encourages open
reporting or disclosure.
3. The Snowden disclosures:
reassessing existing whistle-blower protection measures for the intelligence
community
59. In light of new developments, in particular the disclosures
by Edward Snowden that unveiled far-reaching mass surveillance programmes
and interference with Internet security measures, we need to reassess
existing whistle-blower protection measures with a view to proposing
improvements as needed. The disclosure of national security-related
information has been generally excluded from existing whistle-blower protection
measures, even though such disclosures may well be necessary in
order to uncover and deter abuses by secret services and hold their
perpetrators to account.
60. The files leaked by journalists with the help of Mr Snowden
have unquestionably contributed to the public interest by disclosing
the nature and extent of mass surveillance taking place around the
world and the threats to Internet security resulting from certain
practices. In the related report on “Mass surveillance”,
I summed up key disclosures describing
the sophisticated techniques the United States National Security
Agency (NSA) and other secret services have at their disposal, and
make use of on a stunning scale, to intercept, analyse and store
communications from unsuspecting and unsuspected individuals on
all continents.
61. Were it not for Mr Snowden’s contribution, we would still
not know about the different programmes that intelligence agencies
use on a daily basis, and which interfere with our privacy. Mr Snowden’s
disclosures enabled us to discover that the NSA could record every
single phone call in an entire country,
access personal data held by leading
Internet companies with or without their consent,
tap the phones of German Chancellor
Merkel along with those of 121 other heads of State and government,
and even spy on the United Nations, the European Union and other
international organisations.
Some of these programmes were carried out
in collaboration with, and others targeted allied States.
62. While intelligence agencies require confidentiality for their
legitimate activities to function, such secrecy should clearly not
be invoked to cover up abuses of power and provide impunity for
unlawful behaviour that infringes the right to privacy and other
human rights, under the radar of existing parliamentary and judicial oversight
mechanisms whose functioning is notoriously hampered by the difficulty
of access to information defined as secret by those who do not wish
to disclose it. In order to deter and sanction transgressions, whistle-blowers
from within the agencies concerned, the “sword of Damocles” of protected
disclosures of abuses, are instrumental in assuring that legal limits
placed on surveillance activities are in fact respected. It is striking
that this point was made very forcefully during our first hearing
in April 2014 by Mr Hansjörg Geiger, a former head of the German
BND.
63. However, under current US legislation, Mr Snowden would face
very serious espionage charges without being able to raise a public
interest defence. At a time when the United States has been strengthening
its whistle-blower protection laws for federal employees and industry
(e.g. the finance sector), such that few if any private sector employees
are excluded, the situation with respect the intelligence community
has been schizophrenic. Between 2008 and 2012, intelligence community
contractors connected to the Department of Defence (DEA and NSA,
including those like Mr Snowden) would have had whistle-blower protection
rights with jury trials as part of the National Defence Authorisation
Act, but these were removed in 2013. Nonetheless, these protections
related to retaliation or unfair treatment in employment and did
not offer protection against criminal prosecution. In fact, the
number of prosecutions of whistle-blowers has much increased under
the Obama administration, which has charged a higher number of “leakers”
– i.e. persons who revealed information to the American public,
hardly the kind of “spies” targeted by the Espionage Act enacted
in 1917, when the United States entered the First World War – than
all the previous administrations combined.
64. The various whistle-blower protection provisions, which the
Assembly referred to in
Resolution
1729 (2010), seem of no avail to Mr Snowden. For instance, the US
Whistleblower Protection Act of 1998 (WPA) explicitly excludes intelligence
agents, while the separate Intelligence Community Whistleblower
Protection Act (ICWPA) – enacted at the same time and covering employees
and private contractors of the Central Intelligence Agency, the
National Security Agency and other US intelligence services – neither
includes any actual protections nor outlaws retaliation. Rather,
it legalises disclosures and allows national security whistle-blowers
to release classified information to a designated entity (the Office
of the Inspector General, or the US Congress, via the Department
of Justice), but not to the public, and covers only “urgent concerns”.
Presidential
Policy Directive 19 (PPD-19) of 10 October 2012 attempts to close
the gap by providing protections to intelligence employees who report
cases of “waste, fraud, abuse”, but these were only extended to “employee[s]
serving in an Intelligence Community Element”. PPD-19 only applies
to private contractors with respect to protecting them from security
clearance retaliation and it does not appear to cover employees
who report human rights violations. This directive carries the force
of law, but it can be reversed at any time by the current President
or one of his successors.
65. On 7 July 2014, President Obama signed the “Intelligence Authorization
Act for Fiscal Year 2014”, a statute that includes a section on
the “Protection of Intelligence Community Whistleblowers”. The provision specifies
that intelligence agency employees who disclose information about
possible misconduct within their agencies to designated entities
(e.g. their superiors at the agency, one of the inspector generals
or the House and Senate Intelligence committees) will be protected
from retaliation. For the first time, intelligence agency employees
can claim statutory protection as whistle-blowers if they suffer
retaliation for co-operating with an investigation or testifying
under oath.
66. While these protections are now codified into law by statute,
they were not available at the time when Edward Snowden made his
disclosures, and still do not apply to private contractors such
as Mr Snowden’s employer. Furthermore, some lawyers are concerned
that, in practice, the law could fall short of its aims, because
the internal reporting channels could instead be used to identify
and punish potential whistle-blowers instead of actually addressing
their concerns.
Deutsche Welle pointed
out that whistle-blowers can appeal to an administrative board under
the new law if they believe they have been victim of retaliation
for their disclosure, but there is no right to an independent due
process hearing, and the board’s members will all be selected by
the Director of National Intelligence.
In addition, intelligence agency
employees do not enjoy whistle-blower protections at all if they
signed a non-disclosure agreement, and defendants cannot view the evidence
against them if it is classified.
67. Yet, whistle-blowers remain indispensable as a last resort
for the public to identify failures in accountability at the local,
regional, national and even international level. The Snowden files
have revealed the utter lack of transparency and democratic accountability
in the stages of passing and implementing legislation (if any) that
authorises State agencies to conduct mass surveillance. The United
Nations High Commissioner for Human Rights, Ms Navi Pillay, credited
Mr Snowden for starting a global debate on State surveillance powers,
saying that “those who disclose human rights violations should be
protected: we need them”.
Ms Pillay stated that “we owe a great
deal to him for revealing this information” that “go[es] to the
core of what we are saying about the need for transparency, the
need for consultation”.
68. The June 2014 report of the Office of the United Nations High
Commissioner for Human Rights, “The Right to Privacy in the Digital
Age”, took a position akin to the Council of Europe’s on the need
to encourage whistle-blowers to report human rights violations,
corruption and fraud. It viewed the massive surveillance programmes
that gathered information on emails, phone calls and Internet use
by millions of ordinary people in many States as potential breaches
of privacy. The report called for all branches of government, as
well as completely independent civilian institutions, to be involved
in the oversight of surveillance programmes to ensure that the same
rights people have offline are also protected online. In a State
where oversight mechanisms over surveillance programmes are weak,
inexistent or not sufficiently transparent, protected disclosures
by whistle-blowers play an invaluable role in checking the security
services’ powers and ensure that serious human rights violations
by State agents are not improperly shielded in the name of “State
secret”.
69. The case of John Kiriakou, who is so far the only CIA agent
who spent time in prison because of the torture methods used in
the “war on terror”, which are described in detail in a recent report
published by the US Senate,
is telling: Mr Kiriakou was imprisoned
because he blew the whistle on “interrogation methods” such as waterboarding,
which he could no longer tolerate. The message from prison that
his lawyer, Ms Jesselyn Radack, herself a whistle-blower at the
US Department of Justice, read out via live video link at the committee’s meeting
on 29 January 2015,
is deeply moving.
70. Following the disclosures by Edward Snowden and others, some
States have ushered in legislative changes tending to discourage
rather than encourage whistle-blowing. In Australia, for instance,
new security laws adopted in September 2014
amount
to an extreme crackdown on whistle-blowers and could affect journalists
too. The legislation expands the powers of the Australian Security
Intelligence Organisation (Asio) and includes the creation of a
new offence punishable by five years in prison for “any person”
who discloses information relating to “special intelligence operations”.
This person would face a 10-year sentence if the disclosure “endanger[s]
the health or safety of any person or prejudice[s] the effective
conduct of a special intelligence operation”.
71. Such measures run counter to the Assembly’s stance in favour
of transparency, reconfirmed in
Resolution 1954 (2013) on national security and access to information. In line
with the Tshwane Principles endorsed by the Assembly in this resolution,
I would encourage all States to consider putting into place a “public
interest defence”. According to Tshwane Principle 43, public personnel
who are subject to criminal, civil or administrative proceedings
because of disclosures that are not otherwise protected should still
be able to raise a public interest defence under certain conditions.
In order to verify the legitimacy of this defence, the prosecution
and courts should consider:
i. whether
the extent of the disclosure was reasonably necessary to disclose
the information of public interest;
ii. the extent and risk of harm to the public interest caused
by the disclosure;
iii. whether the person had reasonable grounds to believe that
the disclosure would be in the public interest,
iv. whether the person had attempted to make a protected disclosure
through internal procedures and/or to an independent oversight body,
and/or to the public, in compliance with the procedures governing
the protection of whistle-blowers;
v. the existence of exigent circumstances justifying the
disclosure.
72. I should like to stress that “public personnel” encompasses
not only government agents, but also employees of private contractors
or sub-contractors.
4. The Council of
Europe’s own internal whistle-blowing channels – an example to follow?
73. In the wake of Assembly
Recommendation 1916 (2010), the Secretary General of the Council of Europe promulgated
Rule No. 1327 of 10 January 2011 on awareness and prevention of
fraud and corruption. Rule No. 1327 makes it a duty for secretariat
members “to report any reasonable suspicion of misconduct they deem to
be fraud or corruption to the Director General of Administration
or to the Director of Internal Oversight”.
The creation of such an internal reporting
channel is to be welcomed as a step towards enhancing transparency and
governance in the Council of Europe itself.
74. Rule 1327 covers all members of the Council of Europe staff
at any level, but also appointed officials and persons who participate
in the Organisation’s activities in different ways (including the
judges of the European Court of Human Rights, the Commissioner for
Human Rights, trainees, experts, consultants and employees of outside
companies contracted by the Council of Europe).
A
comparison with the European Commission’s guidelines on whistle-blowing
(SEC(2012)679), however, shows that there is some room for improvement
in the Council of Europe’s internal guidelines.
75. First, the Council of Europe’s guidelines do not specify whether
and under which conditions protection against retaliation also applies
in cases where whistle-blowers resort to external channels to report
reasonable suspicions of fraud or corruption. The European Commission’s
rules suggest that staff members first report serious irregularities
to their immediate superior, director-general or head of service.
As a second option, if the whistle-blower fears retaliation, the
rules allow staff to report directly to the Secretary-General of
the Commission or the European Anti-Fraud Office (OLAF). And thirdly,
staff members can resort to external reporting as an option of last
resort. Once OLAF or the Secretary-General receives the internal
report, an indication must be given to the whistle-blower within
60 days as to the time required to take appropriate action. If no
action is taken within that time or the whistle-blower can demonstrate
that the time set is unreasonable in light of all the circumstances
of the case, he or she is entitled to make use of the possibility
of external whistle-blowing as provided for in the Commission’s
staff regulations. In addition, if “neither the Commission nor OLAF has
taken appropriate action within a reasonable period, the staff member
who reported the wrongdoing has the right to bring his or her concerns
to the attention of the President of either the Council, the Parliament
or the Court of Auditors, or to the Ombudsman”, in which case whistle-blower
protection continues to apply.
76. In my view, the Council of Europe should consider specifying
the time frame in which a reply must be given to the whistle-blower
and clarifying the conditions under which a whistle-blower can use
external channels to report irregularities. The potential importance
of external channels is highlighted by the fact that the Director
General of Administration, as one of the addressees of the prescribed
internal reporting mechanism, may well find himself or herself in
a conflict-of-interest situation if the report concerns financial
or other administrative abuses.
77. Also, Article 4.3 calls for reports of irregularities to be
“where possible, substantiated by reliable information and documentation”,
which could place an unreasonable burden on the whistle-blower.
The European Commission’s position is more accommodating in that
“staff members will not be expected to prove that the wrongdoing
is occurring, nor will they lose protection simply because their
honest concern turned out to be unfounded”.
This position comes closer to the Tshwane
Principles, which state in Principle 38 that “[a] person making
a protected disclosure should not be required to produce supporting
evidence or bear the burden of proof in relation to the disclosure”.
78. Finally, the Council of Europe guidelines allow Secretariat
members, when in doubt about whether an action constitutes fraud
or corruption, to seek guidance and advice from the Director General
of Administration or from the Director of Internal Oversight.
By contrast, the European Commission notes
that experience suggests that early guidance and advice is best
carried out by a point of contact not connected with the investigation
function.
Because
the directors take part in the investigative process later on, the
Council of Europe should also consider attaching the guidance and
support functions to another, independent body.
79. This said, the testimony before the Committee on Legal Affairs
and Human Rights on 29 January 2015 of Maria Bamieh, former British
prosecutor at EULEX in Kosovo,
shows
that even the best guidelines do not prevent whistle-blowing from
turning into a terrible ordeal for the person concerned, as long
as the prevailing institutional culture does not truly value the
contribution of whistle-blowers. As the investigation of Ms Bamieh’s case,
foreseen under the Commission guidelines, is still underway,
I prefer not to go into any more detail
at this point.
5. Towards a convention
to enhance whistle-blower protections across Europe and beyond
80. As indicated in the Assembly’s earlier recommendation
on whistle-blower protection, and in light of more recent developments,
I should like to encourage States to engage in preparations for
a binding legal instrument to further improve whistle-blower protection.
Whilst the original title of the motion underlying this report favoured an
additional protocol to the European Convention on Human Rights on
the protection of whistle-blowers,
I would
opt for a separate convention negotiated under the auspices of the
Council of Europe, which would not require, as an additional protocol
to the European Convention on Human Rights would, ratification by
each and every State Party. Such a framework convention, to be completed
and implemented by national legislation, could take into account
the diversity of legal systems across the Council of Europe’s member
States. It should be designed to provide potential whistle-blowers
with equivalent legal protection regardless of where they live or
where they make a disclosure. The convention could build on the
acquis reflected in the Committee
of Ministers’ recommendation. Its main benefit would be its legally
binding character; such a convention could also be opened to interested
non-European States and thereby contribute to promoting good governance
and rebuilding public confidence on a global level.
81. In the drafting process, lessons could be drawn from recent
developments, in particular concerning whistle-blowing in the field
of national security. Moreover, States could consider granting asylum
rights for whistle-blowers, especially when they leak sensitive
information concerning one State, which also concerns other States,
and possibly whilst residing in yet another State. Our expert, Ms
Anna Myers, explained during the hearing before the committee in
June 2014 the extent to which cross-border protection for whistle-blowers is
needed in today’s inter-connected world. A case in point is that
of Mr Snowden, for whom it is particularly difficult to ensure that
the concerns he raised, which are of interest to a number of countries,
are properly investigated, especially if he were deported to the
United States, where he would face serious criminal charges without
being able to raise the public interest defence.
82. Independently of the unavoidably time-consuming negotiation
process for a convention on the protection of whistle-blowers, I
would urge States to grant asylum to any bona fide whistle-blower,
who fulfils the criteria for whistle-blower protection applicable
in the State considering asylum, and who is threatened with retaliation in
his or her home country. The obvious question is whether Edward
Snowden would qualify for whistle-blower protection under the standards
advocated above.
6. A case in point:
Edward Snowden
83. In the following, I should like to examine whether
Edward Snowden’s disclosures qualify for whistle-blower protection
according to the principles developed above.
84. The first question is whether the information he disclosed
was authentic and related to “wrongdoings”. Governments have neither
denied nor confirmed the existence of many of the surveillance techniques described
in the files disclosed by Mr Snowden. But the information was never
shown to be falsified or misleading in a way that would seriously
put its authenticity and veracity into question. Also, the NSA’s surveillance
activities disclosed by Mr Snowden may well constitute human rights
violations or abuses of public office.
In my report
on “Mass surveillance”, I have explained in some detail why these
programmes violate,
inter alia,
the right to privacy.
Even if it turns
out that the NSA had a legal basis for all its surveillance programmes,
including those concerning US citizens who were not suspected of
any wrongdoing, Mr Snowden had at least “reasonable grounds to believe
that the information disclosed tends to show wrongdoing”.
In believing
that the NSA’s mass surveillance programmes may violate the United
States Constitution, Mr Snowden is in good company: at least one
federal judge came to the same conclusion.
Most recently, in January
2015, the United Kingdom Investigative Powers Tribunal found in
the case brought by Liberty and Privacy International that the secret
intelligence sharing arrangements between the United Kingdom and
the United States, known as Prism and Upstream (and disclosed with
the help of Edward Snowden), did not comply with human rights laws
(in particular Articles 8 and 10 of the European Convention on Human
Rights) for seven years because the internal rules and safeguards
supposed to guarantee citizens’ privacy had themselves been kept
secret.
85. The second question is whether the disclosures qualify for
protection despite the fact that Mr Snowden went public rather than
limiting himself to internal channels. He shared confidential electronic
files he had previously copied using his access as a contract worker
for the NSA with a small number of journalists whom he had previously
selected on the basis of their reputation as reliable and responsible
individuals. According to the principles advocated by the Assembly,
public
disclosures qualify for protection only as a last resort, after
attempting to report concerns through internal channels.
86. During the hearing before the committee in June 2014, Mr Snowden
explained that he reported his concerns about the NSA’s mass surveillance
programmes to colleagues and supervisors, both orally and by email.
He said that colleagues to whom he explained certain new surveillance
programmes were shocked, but did not do anything about it. The response
he received was that the system is set up to bury problems, not
to resolve them. In addition, Mr Snowden had observed closely that
earlier NSA whistle-blowers, who had persisted in using internal
reporting channels, did not benefit from any protection. Instead,
they suffered from different forms of retaliation. Mr Thomas Drake,
who had disclosed unclassified files to a newspaper after unsuccessfully
reporting through internal channels on an inefficient programme
wasting US$1.2 billion ended up being criminally prosecuted. Mr
William Binney also tried to complain through official channels,
only to have the Inspector General to whom he reported give his
name to the Justice Department for criminal prosecution under the
Espionage Act. These earlier NSA whistle-blowers did not succeed
in triggering a wide public debate either. Because they had refrained
from securing documentary evidence for their claims, they were treated
as liars. These cases convinced Mr Snowden that he had no viable
alternative reporting channel within the agency in order to have
his grievances addressed.
87. The NSA has contested these assertions, claiming that Mr Snowden
raised no such concerns vis-à-vis his superiors. Yet, the agency
has refused to disclose communications Mr Snowden sent from his
NSA account, except for a single email in which Mr Snowden sought
a clarification on laws governing the NSA’s activities but did not
make reference to bulk data collection or concerns about violations
of privacy. A journalist submitted a Freedom of Information Act
(FOIA) request to seek the disclosure of emails sent from Mr Snowden’s
NSA account in the first five months of 2013. But the NSA responded
that it could not release emails sent by Mr Snowden because doing
so would invade his “personal privacy”, which is covered by the sixth
exemption under the FOIA that allows refusing the disclosure of
information that would constitute a “clearly unwarranted invasion
of personal privacy.
Other reasons given for refusing
to release these messages were that they are being compiled for
law-enforcement purposes and that their publication would interfere
with the proceedings; that they could reveal the identities of confidential
sources; and that they would reveal law-enforcement techniques and
procedures. Mr Snowden has since argued that the NSA’s publication of
a single email was a “clearly tailored and incomplete leak” that
did not reveal the multiple written and verbal concerns he had repeatedly
raised before the NSA.
88. The NSA has taken an equally nebulous approach to the exponential
increase of FOIA requests it has received following the Snowden
disclosures. Since 6 June 2013, the office has received over 5 200
requests for the publication of classified information; for the
same period in the previous year, the NSA had received just over
800 such requests. According to
The Guardian,
the NSA
has refused to entertain demands from private citizens about whether
the agency stored their metadata, giving a “Glomar response” (neither
confirm nor deny), while stressing the legality of the surveillance
programmes. This persisting lack of transparency surrounding surveillance
programmes makes whistle-blowers crucial as the only sources of
information to verify that the agencies are working within legal
bounds. To sum up, it would appear that Mr Snowden had no viable
internal reporting channel at his disposal other than the attempts
he had made of raising his concerns with immediate colleagues and
superiors.
89. In addition, the claim to protection of Mr Snowden’s public
disclosures depends on whether he only disclosed the amount of information
that was reasonably necessary to bring to light the wrongdoing,
and that he reasonably believed that the public interest in the
information revealed outweighed any harm to the public interest
that would result from the disclosure.
90. Regarding the first point, matters are complicated by the
fact that Mr Snowden acted under extreme time pressure. Once he
accessed the sensitive data in question, he was in danger of being
caught out by the NSA, and consequently being no longer able to
prove his allegations. He was obliged to flee from the United States. When
he left, he did not yet know where he would end up finding protection.
But he was aware of the fact that the data he had copied in bulk
could not all be made public, let alone fall into the hands of the
services of a foreign power, without causing damage to national
security. Edward Snowden, in both hearings before the committee
in April and June 2014, described himself as an American patriot
who wanted to defend the United States Constitution as well as the
privacy of people even outside the United States. He did not in
any way intend to endanger legitimate national security interests
or assist the enemies of freedom. In order to minimise such risks,
he had made arrangements with trusted, responsible journalists working
for what he called “respected journalistic institutions” such as
The Guardian and
The New York Times to take custody
of the data he had copied in bulk, on condition that these journalists
would independently assess, if need be in consultation with the
authorities, which of these data could be published without endangering
legitimate national security interests, and which ones could not.
It would appear that the selection
made by the journalists to whom Mr Snowden had entrusted the data
is fairly responsible – so far, the NSA has not been able to pinpoint
any actual damage to national security interests caused by the publication
of data leaked by Mr Snowden through the journalists to whom Mr
Snowden had, out of necessity, delegated the selection of the materials
that should be published in the public interest.
91. The second condition, namely that Mr Snowden reasonably believed
that the public interest in the disclosure of the information outweighed
any harm resulting from disclosure would appear to be fulfilled,
too. The programmes and techniques that allow the NSA and other
intelligence agencies to engage in bulk collection and analysis
of personal data around the world would not have come into the public
domain without the publication of the files with the help of Mr
Snowden. This was clearly of interest to the American public as well
as the people of numerous other countries targeted by the mass surveillance
and intrusion programmes exposed. The strong media interest in the
disclosures, as well as the numerous parliamentary and other public inquiries
at the national level,
in the framework
of the United Nations,
the European Parliament
and
last but not least by our own Assembly show the extent of public
interest in the concerns raised by Mr Snowden. The ensuing debate
has already triggered some legislative changes, and I can only hope
that the Assembly’s recommendations on the basis of the parallel
report on “Mass surveillance” will lead to further national and international
action aimed at setting up and enforcing an appropriate legal framework
and technical protection measures to reconcile legitimate national
security concerns with the fundamental human right to privacy.
92. Finally, the harm caused to the public interest in protecting
the legitimate activities of the intelligence and security services
as a result of Mr Snowden’s disclosures does not appear to outweigh
the tremendous contribution the disclosures have made to the debate
on the need to protect privacy and hold intelligence services to
account. The US authorities initially claimed that Mr Snowden’s
leaks had endangered the lives of secret agents, though they never
provided any specific information allowing this claim to be verified.
In any event, the government itself has routinely leaked information
on secret agents for political advantage.
During the hearing
before the committee in June 2014, Mr Snowden responded to allegations
that his disclosures diminished the ability of intelligence agencies
to effectively combat terrorism and organised crime as follows:
93. First, the mass surveillance programmes discussed today were
never shown to be effective to begin with. This was the conclusion,
for example, of the Privacy and Civil Liberties Oversight Board
(PCLOB).
The PCLOB criticised the NSA’s telephone
records programmes as having provided “minimal” benefits in stopping terrorism
and having led to “no instance in which the programme directly contributed
to the discovery of a previously unknown terrorist plot or the disruption
of a terrorist attack”.
Although the PCLOB, in its report
to President Obama in January 2014, ended up finding most of the
surveillance programmes legal, it has expressed doubts as to the
proportionality of the surveillance in relation to its meagre results.
These doubts have grown following the publication, in June 2014,
of information following which nine out of the ten communications
intercepted under these programmes were not those of legitimate
surveillance targets but those of ordinary American and foreign
Internet users not suspected of any wrongdoing.
94. Second, Mr Snowden pointed out that the public, and in particular
criminals, have always known about telephone wiretaps, but criminals
all over the world still use telephones. Similarly, we now know
of Internet surveillance, yet continue to use the Internet and send
emails on a daily basis. It is also untrue that the disclosures
have disrupted the NSA’s operations. Even after the disclosures
by Mr Snowden, reports of continuing surveillance programmes have
emerged – at least some of them still seem to be operating. Revealing
that the NSA engages in online surveillance is not likely to push
terrorists and criminals to completely forego online communications
and even so, the NSA still has the possibility of using traditional
means of tracking and analysing such targets’ activities.
95. Finally, as Mr Snowden explained drawing also on his experience
as a former CIA agent, the kind of disruption that the revelations
may have introduced into terrorist communications networks is not
damaging the fight against terrorism; disrupting criminals’ usual
modes of communications causes them to make more mistakes, which
can be used to analyse and understand their new patterns of communication.
96. It is true that the Snowden revelations have caused huge embarrassment
and political and diplomatic complications for the United States
and some other countries. But in my view, these cannot be held against Mr Snowden:
they are the consequences of the actions taken by the NSA and its
allies. It is the act of spying on friends and allies that has given
rise to their adverse reactions,
not the revelation
of this information. Watergate was a disaster for the Nixon presidency
– because he had authorised the burglary, not because it became
publicly known. Edward Lucas, a strong critic of Mr Snowden (and,
in my view, a particularly credible journalist), is wrong when he
blames the messenger for the damage done to transatlantic relations.
Much
of the public relations damage caused by the Snowden affair (and
the corresponding propaganda gains for Mr Putin’s Russia) is self-inflicted:
by persecuting Mr Snowden in such a ruthless way, including death
threats by senior officials,
the
US Government chose to play the role of the international villain,
and by failing to engage in a meaningful dialogue with its allies
on ways and means to restore trust, it further increased the diplomatic
fallout from the disclosures. I much regret the public relations
present that this affair provided for Mr Putin, but this can hardly
be blamed on Mr Snowden.
97. I also agree with Mr Snowden in that it does not really help
terrorists and organised criminals to know for sure that their communications
may be monitored: the most dangerous criminals were always aware
of the risk of surveillance and tried to shield themselves – more
or less successfully in the face of constantly evolving surveillance
methods. And, as Mr Snowden said in light of his own professional
experience, the vast majority of terrorists and other criminals
are rather unsophisticated, if not primitive individuals. They will
keep making mistakes enabling the authorities to catch up with them.
The need for communication does not go away, and if criminals communicate
less for fear of being monitored, they will be less effective criminals.
Personally, I find these arguments quite convincing, and I do believe
that Mr Snowden, too, could “reasonably believe” that the public
interest in having the information revealed outweighed any harm
resulting from disclosure.
98. In sum, Mr Snowden’s public disclosures should be considered
as protected and Mr Snowden should enjoy protection against any
retaliation. In particular, he should not be subject to criminal
proceedings for the disclosure of classified or otherwise confidential
information.
According
to the rules on whistle-blower protection put forward in this report,
Mr Snowden would not even need to raise the “public interest defence”.
As explained above,
this
defence is a safeguard that should be at the disposal of a public
servant who is subject to criminal proceedings or other sanctions
for having made a disclosure that is
not otherwise
protected – he or she can invoke the defence if the public interest
in disclosure of the information in question outweighs the public
interest in non-disclosure. If Mr Snowden could not, for example,
show that he first attempted to use available (and viable) internal
reporting channels, he could still avail himself of the public interest
defence although it would then be up to the prosecutorial and judicial
authorities to determine whether the public interest in disclosure
actually outweighs the public interest in non-disclosure, taking
into account all relevant circumstances,
including whether the extent of the disclosure
was reasonably necessary. In my view, it was.
99. In the United States, Mr Snowden is still threatened with
heavy-handed criminal prosecution under provisions of the Espionage
Act with the possibility of life in prison with no perspective of
early release. The Espionage Act enacted in 1917 was applied very
sparingly, and only three times for the prosecution of officials who
leaked confidential information until the beginning of the Obama
administration (against Daniel Ellsberg and Anthony Russo in 1973
for publishing the “Pentagon Papers” – the latter prosecution ended
in a mistrial; against Samuel Morison in 1985 for publishing information
on a Soviet naval build-up as a “wake-up call” for the American
public, and in 2005 against Lawrence Franklin, for passing information
on the Iranian nuclear programme to congressional lobbyists).
But the 1917 Espionage Act has recently
been used far more frequently, and in relation not to traditional
espionage as in most previous cases, but to punish leaks to mainstream
media. Out of a total of 12 prosecutions against officials accused
of providing secret information to the media, nine have occurred
since President Obama took office.
These include the above-mentioned NSA
whistle-blowers Thomas Drake and Chelsea (formerly Bradley) Manning,
who leaked numerous documents through Wikileaks, and most recently
the cases of Edward Snowden, Donald Sachtleben and Jeffrey A. Sterling.
The 1917 Espionage Act does not allow for any form of public interest
defence. This means that Mr Snowden, if he were to return to the
United States, would face very serious punishment. In line with
the recommendation made above, I would therefore strongly plead
for granting Mr Snowden asylum in any of the European States which
have benefited from the disclosure of NSA surveillance targeting
their citizens, their businesses and even their elected political
leaders.
100. In a post-script to this case study, I should like to address
allegations that Mr Snowden is wittingly or unwittingly “in league”
with the Russian FSB. The strongest and most credible case is made
by Edward Lucas, who argues that Mr Snowden was recruited by Russian
intelligence under a “false flag”, i.e. that he was manipulated
by agents posing as Internet privacy activists and nudged into his
actions by making use of the somewhat “muddled” views he had uttered
on the Internet when he was working for the CIA. Drawing a parallel with
Western peace protesters during the Cold War, Mr Lucas argues that
Mr Snowden acted as a “useful idiot” by effectively sabotaging Western
intelligence efforts whilst believing that he was helping the cause
of privacy. In a similar vein, ex-KGB Major Boris Karpichkov said
spies from Russia’s SVR (foreign intelligence service) posing as
diplomats tricked Snowden, whom the SVR had considered as a potential
defector since his CIA posting in Geneva, into seeking asylum in
Russia. Mr Karpichkov believes that the Kremlin will keep Mr Snowden
for another three years, until he has no more information to give,
because it wants to know exactly how America and Britain encrypt
and decrypt secret information.
Ex-KGB General Oleg Kalugin, who purportedly
still has contacts with the FSB, claimed that the Russians were
“very pleased with the gifts Edward Snowden has given them” in exchange
for staying in Russia. He went as far as saying that Mr Putin got everything
Mr Snowden accessed, including military documents, despite Mr Snowden’s
claims that he handed all files to journalists prior to leaving
Hong Kong and had not kept any of the confidential information when
he entered Russia. Finally, former director of CIA operations Jack
Devine was of the opinion that it would be “most unusual if he [Snowden]
were allowed to remain there [in Russia] as a guest for free”.
101. But it should be noted that the two former KGB agents are
defectors now living in the United Kingdom and the United States
respectively, and may well be motivated by wishing to please their
Western handlers. Mr Devine’s opinion is purely speculative. Also,
Mr Snowden’s presence in Moscow has public relations benefits for
the Kremlin whether or not he discloses any secrets to the SVR.
I should also like to recall that Mr Snowden pointed out during
the hearing before our committee in June 2014 that he had initially
travelled to Moscow for purposes of transiting to Latin America.
He ended up stuck in Moscow because the United States had revoked
his passport and none of his more than 20 asylum applications for
countries other than Russia was accepted.
For argument’s sake, even if Mr Snowden
was tricked by Russian intelligence into making the disclosures
in question: his actions were still motivated by the idealistic
goal of protecting the right to privacy by exposing the NSA’s mass
surveillance and intrusion programmes. I should also like to recall
that under Tshwane Principle 38.
b,
the motivation for a protected disclosure is irrelevant except where
it is shown that the person making the disclosure knew that the
information disclosed was untrue.
102. Ultimately, the focus of the discussion should not be placed
on whether Mr Snowden is a hero or a traitor, but on whether the
concerns he raised through his disclosures are well founded and
what measures should be taken to address the problems raised through
the NSA files and rebuild trust among allies and more generally in
the safety of legitimate communications.
7. Conclusion
103. We have seen that some progress has been made since
the Assembly’s first report on whistle-blower protection, in particular
in raising the general awareness of the important contribution whistle-blowing
makes to transparency and accountability, in both the public and
private sectors. Intergovernmental bodies such as the G20 and the
OECD and also the Council of Europe’s own Committee of Ministers
have joined NGOs such as Transparency International, Public Concern
at Work or the Whistleblower International Network, who had been
campaigning for better whistle-blower protection for a long time.
The case law of the European Court of Human Rights also deserves
special attention: States should heed the principles established
by the Court in cases concerning different countries and not wait
until they are themselves found to be in violation of the Convention.
104. We have also seen that the existing legislation and international
instruments are not yet sufficient to provide the effective protection
whistle-blowers deserve. This is especially true for whistle-blowers
working in national security-related fields, who are at present
mostly excluded from the general whistle-blower protection rules.
As the revelations enabled by Edward Snowden and a number of other,
less prominent whistle-blowers have shown, there is no reason to
believe that the security sector has less need for whistle-blowing
for upholding good governance and accountability than any other
parts of the public sector. As explained in the report on mass surveillance,
the “Sword of Damocles” of an insider blowing the whistle on abuses
could well be the most effective way to deter and sanction violations,
given the notoriously weak parliamentary and judicial supervision
mechanisms in most countries. The short “case study” on Edward Snowden
provides an additional illustration of the issues in play. The resulting
conclusions and recommendations for improvements – in particular
the call for the negotiation of a Council of Europe convention on
the protection of whistle-blowers – are reflected in the draft resolution
and recommendation preceding this report.