1. Overview
of core issues and context
1. The present report follows
the previous work of the Committee on Culture, Science, Education
and Media, from which emerged a contrasting picture of the media
environment in Europe.
The positive side shows a continent
where journalism functions in the public interest to hold power-holders
to account, new forms of online mobile and interactive media give
whole populations instant access to information and to easy means of
self-expression, and the internet provides the most advanced store
of human knowledge in history.
2. At the same time, partisan news, disinformation and manipulation
of facts and stories, including made-up and often malicious “fake
news”, and harmful or extremist content of all kinds have become
commonplace in the shared space of the internet, and have increasingly
appeared in parts of national media too.
3. These two sides of communication in and through the media
are related to the notion of “editorial integrity”. I will use it
in the sense of “honesty and accuracy in informing the public”,
regardless of the media, be it a newspaper, a radio/TV station,
or a web-based media. To my mind, “editorial integrity” implies
an “ethical/moral” approach to the profession of journalist. I will
address two main issues in this report:
- defining and setting standards for editorial integrity;
- major challenges for editorial integrity.
4. The ethics of journalism dictate that journalists strive in
all circumstances to report accurately, impartially and fairly.
When influential media fall seriously short in terms of editorial
standards, as was seen for example in the phone-hacking scandal
in the United Kingdom, or when the media publish paid-for articles,
or suppress information of public interest, or spread distorting
propaganda under political direction, the harm done to those affected
and to the reputation and the credibility of the media can be extensive.
5. In this open and mass participatory media environment, false,
misleading and partisan information is rife and “clickbait” (sensational
but often trivial, misleading or made-up stories online) can attract
more attention than verified news. The importance of upholding high
standards of editorial integrity in the output and conduct of influential
news media is more important than ever.
6. The general public around Europe show a keen concern about
the influence of overtly partisan media, and recognise the importance
of a robust culture of truth-seeking, honest and objective journalism
as a public good in a democratic society. According to the 2017
Eurobarometer survey of public opinion in all 28 European Union
member States, a narrow majority of people (53%) agree that their
national media provide trustworthy information, but 44% think it
does not. A clear majority, 57%, believe that their national media
do not provide information free from political or commercial pressure,
while 38% say they do. With respect to national public service media,
as many as 60% of respondents see them as not free from political
pressure.
7. One way of winning the trust of the public is to establish
a robust self-regulatory mechanism. There are two essential conditions
to make it work well: credibility with the journalists (both the
industry and the professionals) and credibility with the public
sphere. These fundamental values of good journalism are the essential
prerequisites to establish the “trust factor”.
8. It is necessary to take account of two important ways in which
the working environment for journalists has been transformed. One
factor is the revolution of mobile and online technologies, which
means that traditional media are no longer masters of their own
medium but must compete for attention with all newcomers and reach
audiences largely through platforms managed by commercial internet
companies; the internet has also swept away national frontiers in
terms of the flow of information and ideas. The other factor is
the coming of a markedly more hostile and threatening working environment
for independent media in the face of concerted action by governments
and other powerful forces to co-opt or coerce media in order to
control the information space and shape public opinion themselves.
9. These are far from being “normal times” in Europe for journalists
to exercise their role as “watchdogs” and objective chroniclers
of events. Public opinion has been sharply polarised and feelings
inflamed over tumultuous events, including the unlawful annexation
of Crimea by Russia, the ongoing armed conflict in eastern Ukraine,
terrorist attacks, the impact of a deep financial crisis, and the
largest influx of migrants and refugees entering Europe for decades.
After the coup attempt, for more than a year Turkey has been under
a state of emergency in which large numbers of journalists, academics
and others have been arrested, jailed or summarily dismissed from
their jobs.
10. In the name of counterterrorism and public protection, most
European States have taken extensive new powers of mass and targeted
online surveillance and interception, which threaten the confidentiality
of communications of journalists and others. Such sweeping powers
threaten to make investigative journalism impossible, because guarantees
of data privacy may be swept away. In a number of cases, surveillance
and interception by State agencies have exposed the identity of
confidential sources of information, which have then faced prosecution.
Yet, the confidentiality of sources is a cornerstone of press freedom.
11. The increased risk for journalists of violent assault, harassment
or intimidation has become a serious menace to journalists’ freedom
to report with independence and integrity. Since April 2015, 22 journalists
have been killed in Europe on account of their work, including eight
in the offices of the satirical magazine
Charlie Hebdo in
Paris in 2015, according to alerts recorded on the Council of Europe’s
Platform
for the protection of journalism and the safety of journalists. Many more media workers have been injured in violent
attacks during that time.
12. The Committee of Ministers, in its
Recommendation
CM/Rec(2016)4 on the protection of journalism and the safety of journalists
and other media actors, stated: “It is alarming and unacceptable
that journalists and other media actors in Europe are increasingly
being threatened, harassed, subjected to surveillance, intimidated,
arbitrarily deprived of their liberty, physically attacked, tortured
and even killed because of their investigative work, opinions or
reporting, particularly when their work focuses on the misuse of
power, corruption, human rights violations, criminal activities,
terrorism and fundamentalism.”
13. State actors are responsible for most threats and attacks
against journalists and media outlets. Governments and their agencies
have increasingly intervened in the media sphere by means of restrictive legislation,
ownership and control, and in some cases by arresting and jailing
journalists. These abuses have a grave chilling effect on freedom
of expression. Editors and journalists fear arbitrary reprisals
or misuse of State powers and as a result are liable to self-censor
their work and hold back from reporting on matters of public interest
to their readers and audiences. In such conditions, their integrity
is compromised.
14. The responsibility for exercising integrity and all decisions
related to editorial content rests with media owners, editors and
journalists. However, media function within a framework of laws
and regulations made by State and public authorities. The State
and its agencies have the power to impede or constrain editorial
integrity if they so choose, by sanctioning or criminalising certain
journalistic actions, or blocking the conditions in which media
can freely and safely make their own judgments about what to report
and how.
15. There are some positive examples like the Italian non-governmental
organisation (NGO) Ossigeno per l’Informazione,
a civil society organisation which has mobilised political support
for initiatives to counter violent threats against journalists from
organised crime, and for long-awaited reforms to the country’s laws
on defamation. It is necessary to expand this kind of good practice.
2. Defining and setting standards for
editorial integrity
2.1. Council
of Europe standards
16. The importance of editorial
integrity is inherent in rulings of the European Court of Human
Rights, which accords the broadest scope of protection to the press
in recognition of its essential role in democratic societies, with
particular reference to the vital role that the press plays in informing
the public accurately and reliably. The Court’s case law has established
rights and privileges for the function of journalism in key areas,
including the confidentiality of journalistic sources, the issues
of libel and defamation, the right to report on controversial matters
in the public interest, and the accountability of State intelligence
and security services.
17. The “watchdog role” of the press has been extended in rulings
from the Court to the media in all its forms, and in some cases
also to NGOs which perform a comparable role. Article 10 of the
European Convention on Human Rights (ETS No. 5) also sets out the
restrictions that States may place on those freedoms, subject to the
Court’s well-established “triple test” that measures should be prescribed
by law, necessary in a democratic society and proportionate to achieving
the stated aim.
19. At the same time, this declaration recalls the link between
the legal protections accorded to the media in their work with the
ethics of journalism. It says: “The safeguard afforded by Article
10 to journalists in relation to reporting on issues of general
interest is subject to the proviso that they are acting in good
faith in order to provide accurate and reliable information in accordance
with the ethics of journalism.”
20. With respect to broadcasting, the Council of Europe
Thematic
factsheet on Freedom of expression and the broadcast media of April 2016 states: “A situation whereby a powerful
economic or political group is permitted to obtain a position of
dominance over the audio-visual media and thereby exercise pressure
on broadcasters and eventually curtail their editorial freedom undermines
the fundamental role of freedom of expression in a democratic society.”
2.2. Codes
of practice and compliance mechanisms
21. In 2008, the Parliamentary
Assembly urged in its
Resolution
1636 (2008) “Indicators for media in a democracy” that
“[m]edia should set up their own self-regulatory bodies, such as
complaints commissions or ombudspersons, and decisions of such bodies
should be implemented”.
22. In my report from 2015 to the Assembly on “Media responsibility
and ethics in a changing media environment” (
Doc. 13803), I wrote that “[s]elf-regulation
not only reduces the capacity of the State to influence the media
for its own ends, it can also be a flexible form of regulation that
can adapt rapidly to changing circumstances. Self-regulation draws
on industry expertise, which can enhance its effectiveness and offer speedy
and straightforward methods for resolving disputes”.
23. A good example in this sense is Norway, where the self-regulatory
mechanism won the trust of the public: the Press Complaints Commission
reflects the pluralist democratic structure of the country; there
is a single ethical code for all journalists; it is supported by
all the media and all journalists (public and private); it is funded
by the industry and by the journalists; it is transparent as its
hearings are live-stream; there have been so far no examples of
any media refusing to accept adjudication.
24. Self-regulatory codes are made by individual media titles,
industry bodies and journalists’ unions. Some European countries
have adopted a system of co-regulation, in which the State has a
statutory role in setting terms of media’s regulatory structures,
which are then managed and policed by media bodies to uphold the agreed
set of rules.
25. The ethics of journalism and media are articulated in many
codes of conduct or practice, which are backed up or enforced in
a variety of ways in different countries. Public service media,
on account of their obligation to serve the whole public and to
provide their services as a shared public good, are subject to stricter requirements
than other media concerning their governance and the provision of
content. These requirements include matters of balance, fairness,
inclusiveness and protection of the interests of minorities.
26. Compliance mechanisms typically take the form of Press or
Media Councils. Some newspapers around Europe employ a senior staff
journalist as an ombudsperson or readers editor to investigate and
respond to readers’ comments and complaints from a position of independence
within the newspaper.
27. Among the commonly cited media codes and guidelines are: the
International Federation of Journalists’ Declaration of Principles
on the Conduct of Journalists; the Ethical Journalism Network’s
principles of ethical journalism; the Camden Principles on Freedom
of Expression and Equality developed by Article 19, the BBC’s Editorial
Guidelines; and the codes of practice of well-known newspapers like Le Monde and the New York Times, and of the international
news agencies Reuters, Associated Press and Agence France Press.
28. All such editorial codes share common core elements. The Ethical
Journalism Network, an independent body of media professionals,
identifies five core elements: truth and accuracy, independence,
fairness and impartiality, humanity and accountability.
29. A consistent emphasis is found in all these codes on the element
of independence from all kinds of external influence, including
from governments. That independence is seen as a necessary condition
for the freedom of the media. The accountability that journalists
acknowledge is to the codes of professional journalistic ethics
and to the public, not to the State authority.
30. The International Federation of Journalists (IFJ), which represents
600 000 journalists who are members of national unions. Its Declaration
of principles explicitly rejects the authority of the State in editorial matters: “Within
the general law of each country the journalist shall recognise in
professional matters the jurisdiction of colleagues only, to the
exclusion of every kind of interference by governments or others.”
The declaration also specifies behaviour
by journalists that is contrary to professional ethics, including
suppression of essential information or falsifying documents; plagiarism;
calumny, slander, libel and unfounded accusations and acceptance
of a bribe in any form in consideration of either publication or
suppression.
31. The Alliance of Independent Press Councils of Europe (AIPCE),
a loose voluntary association, has a statement of aims which stresses
that “the writing of Codes of journalistic ethics and their administration
is the business of journalists and publishers, who take into account
public feelings, and not the business of governments”.
The AIPCE also opposes the imposition
of supranational codes and regulatory organisations, either at European
or global level.
32. The
New York Times,
whose credo is “Without fear or favour”, has a Journalism Ethics
Policy which acknowledges public suspicion about the impartiality,
accuracy and integrity of journalists and journalism. It states
that “[p]roducing content of the highest quality and integrity is
the basis for our reputation and the means by which we fulfil the
public trust and our customers’ expectations”.
Its Standards and Ethics Code pledges that
the paper publishes corrections in a prominent and consistent location
or broadcast time slot.
33. The European Broadcasting Union (EBU), which represents broadcasting
organisations in 56 countries, advances a set of editorial principles
which require public service media broadcasters to be impartial
and independent, fair and respectful, accurate and relevant, and
connected and accountable.
A report published by the EBU in
2016 claimed that countries that have popular, well-funded public
broadcasters encounter less right-wing extremism and corruption
and have more press freedom.
However, the Council of Europe’s Commissioner
for Human Rights wrote on 2 June 2017 that government attempts to
influence the independence and pluralism of public broadcasting
have increased markedly in recent years. He wrote that “governments’
attempts to turn public broadcasting into government broadcasting
remain widespread”.
34. The Editors’ Code of Practice of the Independent Press Standards
Authority (IPSO) in the United Kingdom
is representative of an industry
standard. It sets out the rules that most newspapers and magazines in
the country have agreed to follow. It contains provisions that help
to define editorial integrity. They include: clearly distinguishing
between comment, conjecture and fact; not engaging in intimidation,
harassment or persistent pursuit; rules on privacy and discrimination;
and publishing corrections and apologies with “due prominence” for
significant inaccuracy and misleading statements or distortion.
In the United Kingdom, as in some other countries, the extent to
which the Code of Practice is observed and enforced in practice
remains a matter of dispute and lively public debate.
3. Major
challenges for editorial integrity
3.1. Challenge
1: Fulfilling the media’s “watchdog” role; investigative journalism
35. Investigative journalism is
the frontline of the media’s role in holding the powerful to account.
Past successes for investigative journalism have all involved determined
and bold pursuit of a story by media organisations in the face of
obstacles, legal threats and high risks to the journalists and media
titles concerned.
36. As most mainstream media across Europe have suffered from
declining revenues and overstretched resources, and as States in
Europe and beyond have assumed extra surveillance and law-enforcement
powers in the name of countering terrorism and protecting the public,
doubts have been raised about the media’s capacity to conduct difficult
and lengthy investigations in the tradition of investigative journalism.
37. One outstanding example of a relatively new venture in investigative
journalism is Médiapart, a
French online newspaper funded entirely by subscriptions which specialises
in original and investigative reports. It has played a major part
in uncovering several important political scandals in France.
38. There are also other examples of enhancing the capacity and
resources for investigative journalism at national and international
level and through networks, like the Organised Crime and Corruption
Reporting Project, the Balkans Investigative Reporting Network and
the Consortium of Investigative Journalists.
39. It is an open question whether the contemporary media have
proved effective in exposing and informing the public about significant
abuses of power and injustices in contemporary Europe. Among the
issues of acute concern to the public are known or suspected cases
of election fraud, high-level corruption, abuses of authority by
State officials at all levels, the activities of organised crime
networks, financial fraud, miscarriages of justice and impunity
and unlawful killings. In countries where governments with authoritarian
behaviour exert control or pressure on the media, the risks are
serious for those journalists who probe into such matters.
40. In recent years a series of mass leaks of official documents
and data have presented editors and journalists with important and
sometimes difficult choices touching on matters of editorial integrity.
They include mass data files obtained and published by Wikileaks,
Edward Snowden’s files revealing the surveillance and interception
activities of the United States National Security Agency and the
so-called Panama Papers containing information about links between
many leading public figures and secret offshore accounts.
41. Despite public warnings and objections by concerned governments
and State agencies, in each case these mass data leaks resulted
in global coverage in mainstream media. In the cases of the Snowden
files and the Panama Papers, leading European and other news organisations
co-operated in new ways to share, curate and report their contents.
They argued that to do so was in the public interest, and claimed
that by exercising editorial judgment and due diligence regarding
issues of privacy and national security they could ensure that proper
regard was paid to ethical and professional standards.
42. Sensitive editorial judgments have also arisen over numerous
cases of abduction and hostage taking of journalists, aid workers
and others in the Middle East and elsewhere. In some cases, news
organisations have agreed, in dialogue with government authorities,
to voluntarily withhold reporting on details of such cases and to
impose a news blackout in the hope of saving lives. In most cases,
the blackout was successful in preventing information from becoming
publicly known.
3.2. Challenge
2: Media’s struggle for independence against enhanced State powers
and “predatory” business
43. The Council of Europe Secretary
General’s
2017
Annual Report on State of Democracy, Human Rights and the Rule of
Law in Europe presented a bleak picture of failings on the part of
member States to ensure legal and practical protection for journalists
under threat. It found that physical protection for journalists
is unsatisfactory in 20 member States, and the necessary legal guarantees
for freedom of expression are unsatisfactory in 26 member States;
those guarantees are judged to be both satisfactory and stable in
only four of them.
44. The findings illustrate the fragility of protection for media
independence: in a democracy, the State is supposed to be politically
neutral, but where rule of law is uncertain, democratic safeguards
are inadequate or absent, State officials may be tempted, out of
self-interest or loyalty to their superiors, to harass critical
media. The findings of the Secretary General’s report are seen by
press freedom organisations as confirmation of a growing trend to
criminalise the work of journalists. Criminal defamation laws, including
provisions for imprisonment, remain in the criminal codes of a majority
of Council of Europe member States; and the risk of cripplingly
high fines often acts as another brake on journalistic investigations.
45. In order to exercise genuine editorial freedom, the media
must be free of fear and from unnecessary and onerous constraints
on their reporting and publishing activities. However, across Europe,
governments have enacted and enforced a variety of other laws affecting
journalists’ freedom to report, including laws on treason, extremism,
national security, surveillance, investigatory powers and peaceful
protest. In some cases it is argued that terrorism laws conflate
the work of journalists with support for terrorism or even participation
in terrorist acts. Sometimes, too, the media face arbitrary justice
in the form of rules which allow courts to sanction or close down
media enterprises simply if they are deemed to have supported “extremism”.
46. State authorities and political forces have intervened directly
in the media sphere through discriminatory systems for regulating
the media, partisan appointments to senior posts in broadcasting
and allocation of broadcasting licences, and by means of direct
ownership of, or influence over, news media. Often political authorities
favour selected media and seek to weaken others through the allocation
of advertising budgets of government agencies and public companies.
The forced closure in 2016 of Hungary’s respected left-of-centre newspaper, Népszabadság, followed sharp declines
in its advertising revenue in an unfavourable political climate.
47. The extent of the everyday pressures faced by journalists
across Europe is clear from the findings of the Council of Europe’s
2017 publication “
Journalists
under pressure: unwarranted interference, fear and self-censorship
in Europe”. It analysed the experiences of 940 journalists and
editors across Europe, and found that as many as 69% of them said
they had been targeted by intimidation, verbal attacks or smear
campaigns; 43% reported being intimidated at the hands of political
parties and 31% of the total had suffered physical assaults, with
the highest incidence of assaults taking place in Turkey and countries
of the South Caucasus.
48. The impact of this difficult and sometimes dangerous environment
was assessed. A high proportion of journalists who took part in
the survey said they had felt pressure to self-censor by withholding
information in their reports; 35% said there was no mechanism they
could trust to report harassment or threats.
49. In a number of Council of Europe member States, public officials
also seek to impose their own rules to decide who is and who is
not a journalist, thus ensuring that those who are denied an official
press card can be denied the right to defend their actions and claim
rights as journalists.
50. In many cases, traditional media known for their independent
or critical stance have been taken over or bought by owners with
the aim of advancing their own agendas. These agendas may include
influencing the public debate to their advantage or attacking the
reputations of adversaries. Such trends have distorted the media
landscape, especially in central and eastern Europe, stifled critical
and diverse media voices, damaged the working environment for journalists
across the region and made journalism more precarious and dangerous than
it used to be.
51. The negative impact of these transformations can hardly be
underestimated. The former Commissioner for Human Rights, Thomas
Hammarberg, already wrote in 2011 that some media outlets “have
been turned into propaganda megaphones for those in power, while
other media have been inciting xenophobic hatred against minorities
and vulnerable groups”.
He warned of the possible consequences
of such a takeover by owners and managers motivated by aims far
removed from those expressed in any codes of journalistic ethics. “Such
reckless and intrusive journalism”, he wrote, “can damage public
confidence very quickly – and be used as an excuse by governments
to impose media regulation or even censorship”.
In
the light of subsequent events those words seem prophetic.
52. The Ethical Journalism Network published a report in 2015
called “Untold Stories: How corruption and conflicts of interest
stalk the newsroom”, which describes a widespread misuse of journalistic
authority. The report states: “Media managers are doing deals with
advertisers to carry paid-for material disguised as honest news;
reporters and editors accept bribes and irregular payments and a
culture of dependence on political and corporate friends makes it
increasingly difficult to separate journalism from propaganda and
impartial reporting from public relations.”
The report was based on assessments
of the media environment in 18 countries around the world, including
four in Europe.
53. Press freedom organisations have warned that political and
commercial pressures and interference in the media threaten the
foundations of Europe’s free, independent and trustworthy media.
Forceful interventions in the media sphere by aggressive political
and economic interests have given rise to perceptions of “State capture”
or “oligarchic capture” of the commanding heights of the media and
information sphere. In some cases, State-directed media have been
misused to transmit slanted propaganda messages and false news to destabilise
other countries and incite discrimination and hate. The threat to
the media’s role as an essential pillar of democracy has been acknowledged
by Council of Europe member States, but safeguards in national law
and European standards have often proved feeble. Journalists are
at the centre of a many-sided storm which has undermined the statute
and reputation of journalism.
54. The cherished ideal in democratic societies of the media as
neutral and impartial chroniclers of events is under challenge.
Public figures, including politicians and representatives of vested
interests, have promoted the idea that published journalism, like
other forms of public messaging, is inherently partisan, or even
that all “truth” is subjective. That proposition seeks to discredit
journalism and undermine the public credibility of the media, but
it is the precious reputation of journalists as watchdogs for the
public interest which drives powerful groups to seek to harness
media power for their own ends. However, even in the most hostile
environments, there are media in all parts of Europe that successfully
maintain their independence and perform a vital task of reporting
with real integrity.
55. In this climate, the media have become a ready target for
public condemnation and hostility. In some European States, public
figures have set aside former inhibitions and directed harsh insults
and verbal attacks in public at individual journalists or sectors
of the media. Journalists have at various times been called unpatriotic,
scum, prostitutes, traitors and enemies of the State. Hate speech,
vicious abuse and troll attacks have become a serious hazard, especially
for many women journalists. It is possible to discern in this a
pattern of polarised opinions and a virulent strain of intolerance
and crude language in public discourse, directed against public
figures and ordinary people alike, which amounts to a marked change
in political culture. The media are at the centre of this battleground,
and are often in the line of fire.
3.3. Challenge
3: Failure of old business models and media’s loss of distributive
control
56. Mainstream media have largely
lost control of the ability to reach readers and audiences directly
through their own products and means of distribution. Instead, as
they have become less economically stable, they have become dependent
on the internet companies, including search engines and social media
firms, to carry and distribute what they report. Even the BBC, a
global brand and today the United Kingdom’s largest provider of
news in any medium, has warned that a dominant internet is increasingly
likely to become a channel for “misinformation, polarisation and
disengagement”, making reliable and impartial sources of news more important
in order to avoid a “democratic deficit”.
57. The mainstays of newspapers’ business models (revenues from
newspaper sales and advertising) have shrunk dramatically, while
online advertising revenues are overwhelmingly enriching the newcomers.
The Reuters Institute for the Study of Journalism (RISJ) estimated
in a report for the Council of Europe in 2016
that the share of online advertising
going to large international technology companies such as Apple,
Amazon, Microsoft and Yahoo together reached more than 50% of the
total market.
58. At the same time, RISJ estimates that across a range of European
countries at least 80% of the money invested in news comes from
“legacy” operations like print newspapers and television. In the
United Kingdom, the media regulator Ofcom calculates that 99% of
editorial investment in newsgathering is accounted for by the traditional
media, while online providers supplied only 1% of the investment.
As a result, the “legacy” or traditional media have suffered steep
declines in revenue across Europe. In many cases, the weakening
of their economic foundations has affected those media’s long-term
survival prospects and the resources they can deploy for original
journalism. It has also led to a drastic decline in the number of
full-time employed staff in news media and a sharp increase in freelance
or casual media workers, who have weaker job security, are often
poorly paid, and are less able to stand up for their professional
standards and employment rights.
59. The British Press Gazette,
an online journal specialising in media affairs, expressed alarm
when it wrote that “the web giants Google and Facebook are publishing
news content without any of the legal or ethical constraints of
the journalism industry, with a devastating impact on digital business
models”. Social media companies have been obliged to invest in new
efforts to monitor online content and devise mechanisms for acting
more rapidly to take down extremist and other offensive material.
Demands have also intensified for the enormous imbalance in revenues
between news organisations and internet corporations to be rectified,
and for the internet companies to take more formal responsibility
as “publishers” and not merely as platforms.
60. The so-called legacy media, including TV, radio and newspapers
and their online versions, provide most of the investment in original
newsgathering, and the original journalism they produce is widely
recycled or copied when it reappears in other online and social
media. Yet by far the largest share of digital advertising revenue
is sucked up by a handful of technology giants, including Google
and Facebook, which invest relatively little in original content
or news production.
61. At the same time, the fundamental rules of the media marketplace,
while seeking to hold TV and print media to clear standards and
regulatory measures, have until now broadly permitted the major
news aggregators and social media platforms to operate outside those
constraints. These disparities are under challenge and a number
of proposals have been put forward to redress the balance. They
include channelling some of the great profits from digital advertising
back to those who invest in reporting the news through changes in
taxation and copyright rules. However, the reality remains that
free speech online is largely regulated or “policed” by privately-owned,
global commercial firms.
62. Independent, long-established local and regional newspapers
have been especially hard hit in the new environment, and many have
failed, leaving many local communities without trusted and familiar
news sources. In some countries, it is common for regional or municipal
authorities to fund or manage print and broadcast media themselves,
giving rise to many accusations of political bias and a loss of
media plurality.
63. The public’s reliance on other news sources, including social
media, has grown, but here guarantees or safeguards of accuracy
and accountability are plainly lacking.
3.4. Challenge
4: “Fake news” and the post-truth concept; disinformation for political
ends
64. “Fake news” is generally taken
to mean knowingly fabricated stories, usually published for political
or financial purposes. They may consist of State propaganda, falsehoods
or attempts at character assassination against particular figures
or organisations, often posted on partisan sites or platforms. Such
attacks on the reputation of individuals are not new, but the activities
of “political technologists” and disinformation experts as well
as the central role of the internet on people’s lives have brought
an exponential increase in the spread of misinformation, disinformation
and verbal trash. These messages and posts can be disseminated rapidly
and widely via automatic mass messaging using bots, and by search
engines and social media companies. Sometimes fake news stories
attract more attention than genuine news stories.
65. The phenomenon has sometimes been fuelled by provocative and
intemperate statements by politicians and other well-known public
figures and by their followers. The “post-truth” label was coined
to apply to language that is driven more by emotion than by concern
for known facts. One senior aide to US President Donald Trump contested
media reports about the size of crowds attending the president’s
inauguration as “alternative facts”. Another conservative commentator
told National Public Radio in the United States “There’s no such
thing anymore as facts”.
66. It is also thanks in part to President Trump’s frequent use
of the term “fake news” to discredit or reject statements that he
disagrees with, that the expression has also come loosely to be
seen as a dismissive term of rejection or just a form of insult.
67. Fake or false messages online, together with aggressively
partisan materials, has caused much disruption when disguised as
credible news and information, especially in the context of attempts
to interfere in elections and other political processes in the United
States, as well as in France, Germany and elsewhere.
68. The challenges to news media arise from the risk of contagion
by the spread of false news and messages into the output of genuine
news media. Media outlets have themselves often been the targets
of fake news stories as well as various forms of cyberattacks. In
some cases fictitious and scurrilous items have appeared on websites
designed to mimic those of authentic media, in order to discredit
those titles or to add spurious legitimacy to the falsehood.
69. Some cases, such as the creation by Macedonian teenagers of
a network of fake news during the 2016 US presidential election
to generate advertising revenue, may be described simply as mischief,
even though some of those stories were widely spread and found their
way into the mainstream media. However, many such sites are created
with a serious intent to deceive or damage reputations in pursuit
of partisan interests. False or fake news contradicts and desecrates
the accepted codes of practice used by journalists.
70. Ethics in journalism, especially in the post-truth era of
“fake news” and of social media, should matter very much, because
in the digital environment, journalists have to restate and relearn
the basics of ethical journalism. Appropriate professional institutions
are crucial for supporting these basic principles. These bodies, when
they work well, could do a lot to inculcate good practice and counter
poor practice.
71. In response to the rapid evolutions in media technology and
users’ needs, media outlets have developed or refined a number of
good practices. They include fact-checking and source verification
mechanisms, such as Le Monde’s Décodeurs,
the BBC’s Reality Check, a
TV version broadcast on the “El Objetivo con Ana Pastor” programme
on Spain’s La Sexta TV channel, and First Draft News, an international
partnership network working on verification processes and strategies.
In efforts to assist users to avoid fake news and harmful materials,
the use of online kitemarking to make trustworthy news and information
sites or items easier to identify might play a useful part.
72. Disinformation is also a tool for political ends. In 2015,
the member States of the European Union resolved to counteract a
stream of disinformation and inflammatory falsehoods emanating from
media outlets and online accounts in the Russian Federation. The
European Union set up an East StratCom Task Force which says it
has identified more than 3 000 items of disinformation transmitted
from various Russian media sources. They include false or distorted
reports and images related to the conflict in eastern Ukraine, the downing
of a Malaysian airliner over this area of Ukraine in 2014 with the
loss of more than 290 lives, the activities of the North Atlantic
Treaty Organization (NATO) and negative stories about various European
and other political leaders. The Task Force denies engaging in counter-propaganda.
73. Stopfake, a Ukrainian website managed by journalists, journalism
students and others since 2014, has generated a high level of awareness
about the nature and scale of distorted information and propaganda
in the media about events in Crimea. It publishes detailed analyses
exposing and refuting falsehoods and distortions.
74. The authors of the objectionable material are largely journalists
working for State-owned or government-supporting Russian media but
the campaign is seen as a tool of Russian policy. Several nearby
governments, including Ukraine, Sweden and Denmark, have said that
fake news from Russia represents a threat to their national security.
A Joint Declaration
issued in March 2017 by the United
Nations Special Rapporteur on Freedom of Expression and three regional
rapporteurs said that State actors should not make, sponsor or disseminate
disinformation or propaganda, and called on them to establish regulatory
frameworks for broadcasters overseen by a body with safeguards against
political and commercial interference or pressure.
75. Basic journalistic standards require that a journalist must
in good faith verify the accuracy of what he or she reports. When
reporting on any subject, including matters of international relations,
the standards require that the statements or viewpoints of all sides
concerned are reported and relevant facts are not hidden or suppressed.
Those rules are routinely violated in the items highlighted by the
European Union’s Task Force. Characterisations of the Ukrainian
Government as “fascist” in Russian reports and broadcasts represent
a flagrant violation of media ethics.
76. The non-binding conclusions from a conference of regional
journalists hosted by the Organization for Security and Co-operation
in Europe (OSCE) in Tbilisi, Georgia, in May 2017 called for self-regulatory
steps by the media to ensure accuracy in the news and provide for
corrections of inaccuracies. They also recommended that media outlets
consider including critical coverage of disinformation and propaganda
as part of their services, in line with their watchdog role in society,
particularly during times of conflict, elections and debates on
other matters of public interest. However, on 30 August 2017, the
OSCE Representative on Freedom of the Media, Harlem Désir, restated
the concerns of his office regarding the Ukrainian Government’s practice
of detaining and expelling Russian and certain other foreign journalists
from Ukraine.
77. Some civil society groups and journalists in Ukraine and other
countries neighbouring Russia have argued that employees of Russian
media who habitually transmit fake news or propaganda should be
barred from recognition as journalists. This has not happened, although
the United Kingdom’s communications regulator, Ofcom, has ruled
that Russia’s State broadcaster RT has breached rules on accuracy
and impartiality many times in its coverage of conflicts in Ukraine
and Syria. Several initiatives have taken place to promote dialogue
and consensus on journalistic norms of behaviour between Russian
journalists and their counterparts in Ukraine and other parts of
Europe.
3.5. Challenge
5: Media ethics, behaviour and skills
78. The media in Europe face new
challenges in the age of the internet and of mass direct participation
by citizens and communities in public debates. Journalists are required
to present complex and fast-moving news stories in ways that are
truthful, up to date and relevant to audiences. They must navigate
powerful passions and sensitivities among communities of people
who may be quick to blame the media for the content or wording of
reports which they dislike.
79. In Germany, the public service TV channel ZDF and other media
faced angry accusations of distorted reporting and “lies” about
a series of sexual assaults against women and thefts outside Cologne
railway station on New Year’s Eve 2015, at the height of the large-scale
influx of refugees and migrants into Germany. When the scale of
the assaults became clear some days later, the TV station apologised
for what it called a lapse of judgment after complaints that it
had failed to clearly identify those thought to be responsible as
being of North African or Arab appearance.
80. The media concerned were accused of sanitising serious crimes
and hiding the truth. The row about the media’s actions played into
a nation-wide controversy over the government’s decision to invite
large numbers of migrants into the country despite strong resistance
from anti-immigrant groups.
81. That episode was seen as a case of doubtful editorial choices
made by liberal media out of concern to avoid fuelling anti-foreigner
sentiment at a sensitive time. It is a core tenet of journalistic
ethics that the content of reports should not display or incite
prejudice and discrimination on the grounds of race, religion or
other characteristics. The popular press around Europe has published
numerous examples of hostile or derogatory reporting about migrants
which have attracted censure as well as complaints; one British
newspaper column likened migrants to “cockroaches”.
82. The Cologne case demonstrated how excessive “political correctness”
may also lead to a different kind of flawed reporting. It was typical
of numerous cases in which local people have expressed anger or
rage against members of the media and accused them of being privileged
elites whose lives and outlook are unrepresentative of ordinary
people.
83. Inflamed popular emotions and polarised public opinion were
also the backdrop to fierce arguments in the United Kingdom about
media coverage of the June 2016 referendum on membership of the
European Union, in which both sides made exaggerated claims during
the campaign period. Many on the “Leave” side of the argument charged
mainstream media outlets with failing to understand and report adequately
on the groundswell of popular anti-EU sentiment. Those media were
accused of being out of touch with ordinary people.
84. At the same time, those in the opposite “Remain” camp were
incensed that “Brexiters” repeatedly made extravagant claims about
the benefits for Britain of leaving the European Union without the
deceptions being acknowledged by pro-Brexit tabloid newspapers over
a period of many weeks. Leading figures on the “Leave” side acknowledged
openly that they had made “outrageous claims” about the merits of
quitting the European Union because those claims were unexpectedly
effective in persuading voters to their side of the argument.
85. Since the referendum took place, resulting in a vote in favour
of “Leave”, the United Kingdom media’s role in reporting the campaign
and the issues at stake has continued to be bitterly contested.
A content analysis by the Reuters Institute for the Study of Journalism
of reporting in major newspapers
determined that overall the press
had covered the campaign, and the arguments of the Brexiters more
favourably than those of the Remainers. During the ill-tempered
campaign, a number of media organisations aggressively took sides
either for or against Brexit, becoming participants in the battle
of ideas. Voters revealed to opinion surveys that they largely felt
insufficiently informed about the issues throughout the lengthy
campaign period.
86. Media reporting about live events, including terrorist attacks,
have exposed weaknesses in the protocols and practices of journalists.
In August 2015, as a man hid himself in a cupboard inside the printing
firm being occupied by the Charlie Hebdo gunmen,
his location was publicly revealed in broadcasts by several radio
and TV stations, so endangering his life. The almost universal possession
of smart phones and other devices that enable anyone to transmit
words and pictures on the internet makes it much harder to prevent
the release of such information, on which a person’s life may depend.
87. Journalists need a range of new skills to perform to the highest
standard in this environment, including skills in personal online
security, handling big data, and drawing on multiple sources including
social media. In the United Kingdom, the National Council for the
Training of Journalists is doing a useful job by creating a module
on ethics to be taught at all 42 of its training centres in higher
and further education, as well as a few small private trainers.
This is a crucial part of young journalists’ training as they work
towards a qualification. Lifelong training plays a very important
role: journalists are not used to this, but increasingly they cannot
keep up unless they learn new systems and new forms of journalism
in a digital world, such as Google forms or social media tracking
that have become part of the standard tools of journalists. Alongside
technological training, professional training or update training
in professional ethics should go hand in hand, because ethical journalism
is both a moral imperative and a commercial one.
88. The frequency and prevalence of self-censorship by journalists
and editors for fear of reprisals or harassment, especially online,
is evident from the Council of Europe’s 2017 publication “Journalism
under pressure”,
based on replies to a questionnaire
from journalists across Europe. In Italy, large numbers of journalists
have faced libel or defamation threats to deter them from reporting
about criminal activity or wrongdoing, leading to a severe chilling
effect, according to the organisation Ossigeno per l’Informazione. Across
Europe, media which depend heavily on bank loans or business advertising
have sometimes faced accusations of favouring those links by suppressing
information that may be damaging to their sponsors, in breach of
the ethical codes and duties of journalists to report all matters
of public interest.
89. The unrestricted publication online of leaked confidential
or unauthorised material poses a particular dilemma for mainstream
media. Buzzfeed, a US-based global media and technology company,
faced criticism from other parts of the media when in January 2017
it published the unverified and unedited dossier about newly elected
US President Trump’s alleged contacts with Russia which was compiled
by a former British intelligence officer. The publication followed
swiftly after CNN had reported the existence of the dossier, but like
other media organisations CNN had refrained from publishing it because
it was believed to contain misleading, false or potentially damaging
information. Buzzfeed defended its action, saying that it had clearly labelled
the document for what it was and that the public should be able
to see the contents of a document which had become a public talking-point.
90. Some critics argued that Buzzfeed had broken a golden rule
of journalism by publishing potentially defamatory material without
ensuring that the subject of the report related to what it contained.
In other cases, such as the Edward Snowden files, established news
organisations carefully sifted the raw data of leaked files and
applied what they claimed was a public interest test before publishing
articles based on the data together with contextual information
to explain and interpret those accounts. In this context, the European
Journalism Network has called for new rules on transparency, conflicts
of interest and ethical governance across the whole of the journalism
landscape, online and offline, urging journalists to lead the way
by demanding that their ethical values are reinforced.
91. The phone-hacking scandal, several years ago in the United
Kingdom, provided an insight into the depths to which the ethics
of journalism can fall, even in a developed media marketplace. It
was seen by some as a test case for determining effective ways of
holding journalists and their managements to the standards they
themselves profess; and it highlighted the basic dilemmas in reconciling
a State role in regulating the press while respecting the autonomy
and freedom of the press.
92. Over a period of years, journalists from the News of the World and other British
papers were accused of phone-hacking, bribing police and exercising
improper influence in the pursuit of stories. The News of the World was closed in
2011 after a public outcry and an advertising boycott of the paper
by some big companies.
93. A government-appointed inquiry into the culture, practice
and ethics of the press, chaired by a judge, Brian Leveson, held
public hearings and published its report in 2012.
It found that some press behaviour
had been outrageous, and when chasing stories, journalists had sometimes
“wreaked havoc with the lives of innocent people”. It also found
failures of compliance and governance at the
News
of the World, which was part of News Corporation. At
times, relations between the press and politicians had also been
too close.
94. The company admitted liability for a number of breaches of
privacy and paid out compensation. A number of journalists and whistle-blowers
were convicted. The Leveson inquiry revealed inappropriate behaviour
of politicians and the police as well as of elements of the press.
It is noteworthy that the truth about the phone-hacking scandal
was not revealed by the police but by The
Guardian newspaper, which took the lead in exposing the
rotten state of the British tabloid press in the face of hostility
and evasions by the police and News Corporation.
4. Conclusions
95. Editorial integrity supposes
that media organisations must be free to investigate, report and
publish without undue constraints and without fear of violence and
arbitrary treatment by the State authorities. In this respect, public
figures should abstain from blaming the media for reporting when
things go wrong, as the media’s proper task is to inform the public
and to hold a mirror up to society, revealing and reporting on social and
political matters including corruption and misuse of power where
it occurs. Their role is not to be popular or to win the approval
of any political power.
96. Inquiring, independent and diverse media are essential for
rational and civilised public discourse. No doubt, the media, like
all sectors of society, have flaws and examples of unethical conduct.
The ethics and professional standards of journalists and the media
have been put into question in recent times. So now it is in the
interests of media organisations and the reputation of journalism
to redouble their efforts to restore public trust and confidence
where it has been undermined. At the same time, it is a fallacy
to believe that the way to evade scrutiny or stifle dissent is by
attacking or seeking to silence the media. It would mean giving
up freedom of information and freedom of the media. Of course, in
return, journalists must assume their professional responsibilities
and respect their codes of ethics.
97. The issue of editorial integrity is sometimes quoted in relation
to media ownership. In order to address concerns about excessive
media ownership concentration and a decline in media plurality,
member States should introduce or strengthen measures to achieve
transparency of media ownership and media plurality. The ownership
and control of media outlets by State agencies or political groups
is inimical to the independence of the media. At the same time,
States and political parties can contribute greatly to the creation
of conditions for editorial integrity by standing aside from control
or influence over media content.
98. Editorial integrity is also referred to in connection with
technological developments. Convergence continues at a rapid pace,
as seen by the entry of giant players like Apple and Google into
the television marketplace, and the significant growth of subscription-based
video on demand streaming services such as Netflix. It is possible
to imagine an end point in which original news providers, including
major newspaper and other media, are virtually dependent on other
platforms to deliver their content to their audiences and readers and
the public at large. However, all sides have a shared interest in
ensuring that high-quality news providers with the highest editorial
standards and genuine independence from outside pressures survive
and thrive, and that the internet remains free, open and neutral.
99. Finally, even in the most hostile environments for journalism,
highly respected media titles exist across Europe which earn public
trust by serving the public with honesty, integrity and fairness,
and telling the truth to those in power. At the same time, given
the current challenges facing the media, we must consider what more might
be done to promote a media ecosystem that can provide the public
with reliable independent information, in full respect of editorial
integrity.
100. On the basis of the analysis developed in this report, I have
formulated a number of operational proposals on possible actions
to better protect editorial integrity. These proposals relate in
particular to the challenges facing the journalist profession today,
such as technological developments, the rapid proliferation of online
news sources, the significant fall in traditional media revenues,
and the intimidation and physical aggression against journalists.
These operational proposals are reflected in the draft resolution
contained in this report.