Amendment 18
| Doc. 13451
| 08 April 2014
Signatories: Mr Jean-Yves LE DÉAUT,
France, SOC ; Ms Maryvonne BLONDIN,
France, SOC ; Ms Bernadette BOURZAI,
France, SOC ; Mr Pierre-Yves LE BORGN',
France, SOC ; Mr Thierry MARIANI,
France, EPP/CD ; Mr Jean-Pierre MICHEL,
France, SOC ; Mr Jean-Claude MIGNON,
France, EPP/CD ; Mr René ROUQUET,
France, SOC
In the draft resolution, at the end of paragraph 6.11, replace the words "and in-house ombudspersons" with the following sentence:
"and an easily accessible ombudsman with an obligation to respond, should be appointed by each Internet service provider".
Explanatory Note :
This amendment clarifies the concept of ombudsman and strengthens paragraph 6.11, which indicates that service providers must make it possible for users to lodge complaints. This is completely impossible in the current context.
See all voting results on the adopted text (Resolution, Recommendation, Opinion) detailed page.
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